1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff are wonderful nothing was to much trouble for them and when we booked in at the reception I told the staff it was our wedding anniversary and they gave me a £15 voucher to spend in the bar what a lovely gesture also when we got to our holiday home they had posted a anniversary card 😀 this was very much appreciated thank you all at the Bay we will definitely return the house was spotless with everything you would need it was like home from home 🏡 xx
Negative section of review
Nothing at all everything was wonderful
Positive section of review
I liked the room in general it was a nice enough size, the bed was comfy and we was provided with the balcony I asked for when I booked
Negative section of review
The fact that I was provided with 1 toilet roll, my tv didn’t work during the period of my stay and the fact when I went to have a coffee/tea in the morning my mugs were absolutely filthy. They had not been changed previously and was stuck to the side by the coffee machine and was sticky inside! Disgusting you would think that there cleanliness would be top priority especially after COVID
Positive section of review
The breakfast was wonderful. The beds were comfortable. It was a lovely building in a quiet area. And the hosts were great.
Negative section of review
N/A
Newcastle upon Tyne, United Kingdom
Positive section of review
Location was perfect Breakfast was a bit chewy the black pudding was the hardest
Negative section of review
The Mattress on the bed was horrendous we couldn’t sleep properly for it either needs replacing or a quality mattress topper put on
Positive section of review
The whole place was just like in photos, even better
Positive section of review
Great location for Ambleside. Had all you needed.
Negative section of review
In the twin room there was a lot of long hair on items. Either had not been cleaned or cleaner had long loose hair. Not all bins had been emptied.
Positive section of review
Friendly welcoming staff. Efficient service.
Negative section of review
Rather congested at breakfast Sevice area. Tight for space.
Positive section of review
No breakfast was given
Negative section of review
One of the Stairs had no light
Positive section of review
N/A
Negative section of review
Basin in bathroom is awkward to use