1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was big, clean, well equipped and the location as central as can be. The host was easy to communicate with and very nice. We will definitely stay there again.
Negative section of review
Nothing comes to mind.
Positive section of review
Staff were fab and we were really pleased with how comfy the bed was. The rooms are small but totally what we expected for the price. It's perfect for a night or two.
Positive section of review
The Hilton Belfast was well located for our purposes. It was walking distance from the Lanyon Place Railway Station and close to the city centre.
Negative section of review
We would have appreciated information on the use of the room. The light switches were difficult and we never found the switch for the main bathroom light. There were no instructions for use of the shower and it was difficult to adjust to get the right temperature and pressure.
Positive section of review
The key safe was frustratingly difficult to open and that was by many people and not just me
Negative section of review
The facilities once inside were excellent and very superior. However, the online particulars were incorrect. It said there were two parking spaces, there were not. There was no mention whatsoever about the 14 very steep steps up to the property. Indeed, the particulars were very misleading in that it said the property was in an elevated position. Well, most of the properties in Matlock are elevated but that doesn't mean they all have many many steep steps. These extra steep steps were very problematic for me. Fortunately Dek very helpfully carried my bags upstairs.
Positive section of review
The food was lovely, although with the different chefs on, the quantities varied massively.
Negative section of review
The mattress was on the hard side for us,, but no other than that, we had no complaints.
Positive section of review
Great location, modern comfortable room, complimentary minibar and friendly helpful staff.
Negative section of review
Nothing
Positive section of review
The parking was safe. The bed was comfy. The room was clean.
Negative section of review
Therecwas nothing I didn't like.
Positive section of review
Facilities were exceptional. Room was flawless
Negative section of review
Not applicable
Positive section of review
Clean and convenient for visiting relatives
Negative section of review
All good
Positive section of review
The place was clean and quiet
Negative section of review
Communal bathroom shower needs replaced with one that works. I could only get cold water not ideal.
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