1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff at the swimming pool were very friendly - even when just passing by. Checking in with friendly hello and how are you is much nicer than expected. Scott on reception went above and beyond to help me out at check in. This is a big reason for the 10 out of 10. Staff brilliant. Location exceptional.
Positive section of review
Beautiful little apartment, it had absolutely everything we could've needed and a shop just across the road. Karina and John were so lovely and welcoming. I would definitely recommend staying here.
Positive section of review
The room was great and the facilities a shared Kitchen and 2 shared bathrooms were excellent. Lovely grounds to relax in, first class.
Negative section of review
Nothing
Positive section of review
Personal is absolutely great, breakfast was perfect:-) Bar opening all day and night and perfect place to eat .-)
Positive section of review
Perfect connection in the heart of London with sizeable rooms. Staff was kind to manage our late check out.
Negative section of review
They did not switch off heating in mid-May which is a wasting of energy.
Positive section of review
The hotel was lovely, and in such a beautiful setting. We had a lovely time.
Negative section of review
The room was really hot and stuffy with only one small window high up, we couldn't see out of it. Maybe provide a fan in the rooms for summer months? There is no parking. So we had to walk from the nearest pay and display car park with all our luggage and a 6 month old baby. But it didn't affect our stay, we had a lovely time.
Positive section of review
Location was good. Bed was good.
Negative section of review
Where l arrived the blond lady that wears glasses wasn´t friendly. I didn´t feit my welcome. I asked how l can walk to Turf Moor, cause l just stayed for the football. She said take a taxi. I´m used to take more then 15000 steps each day. She just didn´t say how l got there . So l get there with Google maps. Her attitude made me mad. She looked at me condescendingly. Was it that l weared a jogging? Was it that l came asking to checking in before 2 pm? I drove from Belgium, so l couldn´t predict how long my ride would take. I don´t come here anymore. Its a small effort to be friendly.
Positive section of review
friendly staff, spotlessly clean
Negative section of review
Nothing
Positive section of review
Good Breakfast, good location
Positive section of review
Very clean
Negative section of review
No toilet rolls, rug out after 1st day