1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely, comfortable and spacious room! The location was fantastic, in close walking distance to the underground station. Just off the main road on a quiet street which made it even better. Staff were super friendly and helpful and let us check in early without any issues!
Positive section of review
Good location and everything you could need. Stayed here before. Great place to see York and excellent parking also. Me and my daughter have thoroughly enjoyed both stays and I’m sure we shall be back in the future. Thank you
Negative section of review
Cool wear and cutlery a little greasy. T-towel dirty.
Positive section of review
Staff were friendly and helpful. Good was excellent, we had 2 evenings meals which were of a high standard. Bar staff and facilities great. Bus stop just from hotel, with frequent buses.
Negative section of review
Nothing
Positive section of review
Aaron the owner was very helpful and responded quickly to any questions or queries. The property was in a great location, was very clean and comfortable.
Positive section of review
Staff were really helpful , breakfast was great , excellent choices , full English cooked to order .
Positive section of review
The full English breakfast was excellent! As was the evening Thai curry meal!
Positive section of review
Excellent facilities both in the hotel and Spa.
Negative section of review
Asian restaurant. Staff not attentive and helpful regarding menu choices. Cold in restaurant.
Positive section of review
Breakfast was very good. Room was lovely
Negative section of review
The pool was closed and we had no information telling us this before we arrived. The bed was the most uncomfortable we have ever experienced. My husband hardly sleep as he was so uncomfortable.
Positive section of review
Really comfortable bed, clean room
Negative section of review
Would loved some biscuits
Positive section of review
Great Location.