1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location ideal as was the breakfast and evening meal. However, the overriding plus is the quality of the staff on the reception desk . On arrival on 20 September 2024 at 3 pm , the lady on duty could not have been more helpful . I think she was either the Assistant Manager or Deputy Manager. She went out of her way to make us feel welcome and give us all the information we needed. Ten out of ten !!
Negative section of review
Nothing
Positive section of review
Clean comfortable environment with good kitchen facilities, nice comfortable warm bed, Nice bright airy bathroom. Very close to town centre and sea front.
Negative section of review
Everything needed was provided including bath and face towels. There was no tea towel in kitchen, however no problem as used kitchen towel
Positive section of review
well equipped space, good shower, good wifi connection, Tasty breakfast, very efficient friendly staff.
Negative section of review
The bed was a bit soft for my liking
Positive section of review
Didn’t have breakfast. The complimentary tea and coffee was a super bonus.
Negative section of review
For what we needed it for, met all expectations
Positive section of review
Loved the location and the facilities in the hotel (spa was excellent).
Negative section of review
Check in and check out process was less friendly and welcoming than I would have expected (staff were ok but no discussion straight to the point, no did you enjoy your stay at checkout, mentioned we were down for anniversary no have a great time etc.) Disappointed that there is no link with Sabine and this all has to be booked separately.
Positive section of review
Clean and very friendly and helpful owner
Negative section of review
-
Positive section of review
Staff were great, friendly and helpful.
Negative section of review
Room not cleaned properly, cobwebs in windows, floors not properly hoovered.
Positive section of review
Breakfast N/A Location...Perfect
Negative section of review
Television to complicated for "Technophobe" me....LOL
Kirkby Stephen, United Kingdom
Positive section of review
Superb. Would definitely recommend.
Positive section of review
Excellent location
Negative section of review
Bedroom was on the small side