1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kingston upon Thames, United Kingdom
Positive section of review
My family and fiancé booked this hotel for my birthday and I absolutely loved the stay. The hotel is quirky and gorgeous. The room was lovely and had everything you needed for a comfortable stay. The highlight was the restaurant by the river because the view was just STUNNING!
Positive section of review
We had a great time in Pippa & Liz house. Some kitchen equipments, which were missing, were replaced from Pippa immediately👍. Everything was comfortable and clean.
Negative section of review
The garden could be in a better condition.
Positive section of review
I loved the friendly staff, the area, the space lots of walks everything perfect
Positive section of review
We upgraded- the room was luxurious and Margot in the lounge was exceptional
Negative section of review
Nothing
Positive section of review
Breakfast was amazing. Best night sleep bed very comfortable.
Negative section of review
Nothing
Positive section of review
I liked the cafe downstairs and the view from our room.
Negative section of review
Our one roommate. He was an middle aged guy who peed next to the toilet and not in the toilet all the time. Besides he always let the bathroom door open no matter what he did inside and smoked inside the room.
Positive section of review
Clean well equipped right on the seafront quiet comfy
Negative section of review
Toilet a little cramped
Royal Tunbridge Wells, United Kingdom
Positive section of review
The quirkiness, the food, the friendly staff
Negative section of review
The parking is so limited that it would put me off staying again. But I loved the hotel.
Positive section of review
Location was convenient
Negative section of review
I attempted to reach out to the hotel to check whether I could leave my bag upon arrival by calling the number listed on the hotel's website, only to discover that the number did not exist. This initial inconvenience led to further confusion upon arrival, as there was no reception area and no one to assist me. Instead, when I went back in the afternoon I had to collect my room keys from a restaurant downstairs. The room itself presented the most significant issue: a persistent unpleasant smell near the window. This hotel did not meet the basic standards one would expect.
Positive section of review
Location was perfect