1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stoke on Trent, United Kingdom
Positive section of review
We didn't like anything. The location was in a shady neighborhood, the apartment was not suitable for children at all, and almost everywhere was not very clean, which is completely different from the description. Unfortunately, when we entered, we left so quickly for another place. I notified the owner about this and informed her about leaving. place because of the conditions there and I wrote that it would be nice if he would pay at least some of it for misleading us and as you can guess, he didn't reply anything, but it's hard. Unfortunately, we were in such shock that we didn't even think of taking photos. we just started looking for a new place
Negative section of review
We didn't like anything. The location was in a shady neighborhood, the apartment was not suitable for children at all, and almost everywhere was not very clean, which is completely different from the description. Unfortunately, when we entered, we left so quickly for another place. I notified the owner about this and informed her about leaving. place because of the conditions there and I wrote that it would be nice if he would pay at least some of it for misleading us and as you can guess, he didn't reply anything, but it's hard. Unfortunately, we were in such shock that we didn't even think of taking photos. we just started looking for a new place
Positive section of review
Location 👍 Breakfast was ok, food ✅ Friendly staff, nothing to really complain about.
Negative section of review
Cheep, thin toilet paper 🥴🤣 could be better 🥴 also, maybe there should be some drinking bottle water in the room.
Stoke on Trent, United Kingdom
Positive section of review
Clean rooms nice and friendly and helpful staff great location for Alton towers
Negative section of review
I feel like the restraint is very expensive for families nearly £10-20 per head per meal if there was more options at a cheaper rate I feel we would have ate in the hotel more
Positive section of review
Fabulous, spacious property with excellent facilities and cleanliness.
Negative section of review
Not keen on the driveway however parked in the spaces on the opposite side of the street . No problem at all.
Positive section of review
The size of the bed ,it was a super king-size which was comfortable
Negative section of review
Work going on outside the room ,ladders down to loft which we had to walk under when leaving room on departure,no bacon and egg available at breakfast
Positive section of review
Cosy and clean with everything you need for a great stay.
Positive section of review
Such lovely staff couldn’t do enough for you.
Negative section of review
Room too warm and pillows very hard.
Positive section of review
Everything except the bad smell on the ground
Negative section of review
Everything except the bad smell on the ground floor maybe get some strong smelling deodorising air fresheners
Newbiggin-by-the-Sea, United Kingdom
Positive section of review
Everything, perfect yet again :-)
Negative section of review
Everything was perfect
Positive section of review
Perfect weekend hotel excellent
Negative section of review
Nothing