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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were celebrating a celebration and we were given an upgrade, the staff had decorated the room and we were given drinks in the bar. Staff were absolutely brilliant. Breakfast was absolutely lovely - the bar area was great but would be fantastic and even better in the summer. Great location for exploring Leith and for catching the tram to go into Edinburgh. Highly recommended.
Negative section of review
Nothing
Positive section of review
The location is very convenient to travel. The room is spacious and clean. Complete facilities. There are staff to take care of you 24 hours a day and provide assistance in every matter. This is my 2nd time staying here and will choose this place when I travel to Oxford again.
Grange Over Sands, United Kingdom
Positive section of review
Friendly, welcoming & courteous staff. The building & facilities were fine. Room was in need of a little updating but was of a good standard.
Negative section of review
There was a strange character - member of staff? Who on several occasions was in & out of a small office by the bar. Pacing the floor and talking loudly on a mobile phone about fraud & police involvement. Disconcerting & annoying at the same time.
Positive section of review
Great location near Piccadilly train station and the city centre. It has the charm of an old building with rooms up to date and spacious.
Positive section of review
The decor was amazing and the bed was super comfy. We’re considering buying the mattress and bedding!
Negative section of review
Not much to dislike other than the room was slightly dusty, especially the spoons and the mini fridge area. Also, there was a slight urine smell coming from the bathroom when we arrived and it lingered even after our room had been cleaned again.
Positive section of review
Very modern an clean facility. You can walk in about 15 min to the airport.
Positive section of review
Fantastic location and very chic decor. Great service.
Positive section of review
The breakfast and the staff are spot on!
Negative section of review
Please can the room have hand wash dispensers instead of bars of soap
Clacton-on-Sea, United Kingdom
Positive section of review
Very nice caravan enjoyed my stay
Negative section of review
I couldn't get the hot water to work in the kitchen sink
Positive section of review
Looked nice from the outside.
Negative section of review
Very disappointed in our stay. I booked 3 family rooms and got 2 and a triple. So we had to share. One room was infested with flies all over the walls and beds. When I went to reception the man plonked a can of fly spray and said spray the room! I said what do i do then as my daughter is asthmatic. He said he can move us and moved us to a double room. Which we couldn’t fit it and the room stunk of weed as well as the corridor. He then gave us another 2 doubles and we had to move back to the old infested room on the second night. Which was the closest room to a loud wedding disco. Why would they allocate that room to someone who wasn’t apart of that party. We had an event to go to early on both days and we were exhausted by the end of the weekend due to the drama of the hotel situation