1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Kelly the host went over and above for my partners 40th birthday stay by adding bunting and balloons etc , made my partners 40th that little bit better . Can’t thank her enough and the property was exactly as advertised , the whole family had a brilliant stay very highly recommended and will be booking again when next in the area .
Barnard Castle, United Kingdom
Positive section of review
Lovely old building with loads of character and that extended to the room. Large bathroom and room with antique style furniture. Comfortable bed. Location perfect. Breakfast very tasty..
Negative section of review
Really small point but would have liked a small table in my room next to sofa so when having tea while watching TV had somewhere to put my drink down rather than floor . Breakfast only seems to have one staff member to take and deliver and cook orders so definitely need to stick to exact time slot for your breakfast. Otherwise no tables available and would be chaotic. I arrived st my allocated time and one table only free. It just would take some guests to linger to cause problems.
Positive section of review
Comfy bed, lovely courtyard and house, host Cara was really friendly and helpful, really great with our dog, and the breakfast was amazing. I would recommend people staying here
Negative section of review
Nothing
Positive section of review
Bed was very comfy. Good Location for us. £6 parking per night and you can come and go as much as you want. Breakfast had a lot of choice but the restaurant was too hot.
Negative section of review
Was expecting a hotel but it felt more like a Premier Inn We were told at reception we had a superior double. I don't know what was superior about it. The bathroom was tiny, the carpet was very patterned but you could still see stains on it. Our remote control didn't work so we went to reception and told them, after checking in the draws she said she would try and get us another but one never arrived. We were on the ground floor which suited us but we ended up walking down corridor after corridor including 2 small sets of steps. The reception had a lovely air freshener smell but as we got further away from reception the corridors began to smell damp and a bit like sewerage. A lot of the fixtures were worn, in the restaurant the chairs were worn through to the foam.
Positive section of review
We felt at home and the ambiance of the room was great. The unit is clean and well-maintained. Definitely worth your penny! Will recommend it. 😍
Negative section of review
we couldn't find the hair dryer but they sent us new one
Positive section of review
Really friendly owner! Very helpful! And lovely little room. Comfy bed. Good location and short walk to the shops and restaraunts!
Positive section of review
Very cosy. Attention to detail, spot on. Lovely and clean. Quiet as well.
Negative section of review
Nothing
Positive section of review
Lovely hotel, close to cafes and restaurants.
Positive section of review
Room was clean and well furnished.
Negative section of review
Nothing
Positive section of review
Very clean, great breakfast.
Negative section of review
Bed wasn’t great and bathroom was a little tired.
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