1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This was a lovely second floor, apartment - spacious and light. We really enjoyed the views. I loved the location. Close to many restaurants, bars and the supermarket. The facilities were great. We especially appreciated the washing machine and washing powder provided in the apartment. It is within walking distance of Lime Street Station (about 10 minutes of flat walking) and the centre of Liverpool.
Negative section of review
Collecting the keys required us to walk to a local convenience store, show a code to the employee and collect the key. We had to return them there as well. Seemed overly complicated. Our TV did not work, When I contacted the company to report this I did not appreciate being told that I needed to contact the maintenance group who looked after the apartment. Even when I (grudgingly) did this, the issue was not resolved as the suggested method of turning the TV off and then on again surprisingly didn't fix it. Also, be aware that you will be required to take out 'damage insurance' prior to your stay. This will either be a 20GBP non refundable charge, or, alternatively a GBP250 charge which will be refundable but minus a GBP10 'administration' fee if no damage done!! This fee is refunded 14 days after your stay ends.
Positive section of review
The house was beautiful and there was even a welcoming basket. It was the perfect spot to travel to and from Edinburgh by train without being in the city's hustle and bustle. There's a beautiful coastal walk very close to the apartment and there's a shop close by as well so everything was close at hand.
Negative section of review
It was definitely not a disappointment but with the small kids we did hide a lot of the ornaments straight away.
Positive section of review
The property has an absolutely positively UNBEATABLE location. Perfect walking distance to shopping and food. Especially for someone who had hurt their ankle aka me. The staff were extremely kind and helpful. There was also a good variety of rooms to choose from.
Negative section of review
This is NOT a reflection on the property but more so on my taste. I prefer modern rooms. This was not it. The carpets in the room had not been deep cleaned (not just vacuumed) in a long time. The general decor could have been updated and I prefer a sleek shower to an older tub.
Positive section of review
Staff at the lifeboat sister hotel were really friendly. The Thornham rooms were very tastefully decorated and lovely little touches like filter coffee, fresh milk and snacks in the large communal area downstairs. Fantastic breakfast chooses!
Negative section of review
There was little soundproofing between us and room next door. We can hear their toilet flush & shower loudly
Positive section of review
The staff went out of their way to assist me with my health issues. They were very kind and always willing to help in any way possible and the bed was sooòoo comfortable, I will definitely be back. Thank you Village Hotel 💓
Negative section of review
All the plugs were over the other side of the room but the staff assisted me with an extension lead for my sleep apnea machine. Thanks for all your help 💗
Positive section of review
Beautiful lodge with amazing views out to sea.
Negative section of review
On the second evening of our stay, I woke up to find the water was off and it didn't return until the following afternoon. It then took until early evening for the hot water to come back. This was pretty stressful, particularly as my partner had to go to the local shop at 8am to fetch four giant bottles of water! I appreciate that this was not the owner's fault but, nevertheless, it is bad enough when this happens at home, never mind whilst on holiday :(
Chipping Campden, United Kingdom
Positive section of review
Great location. Good breakfasts. Spacious room
Negative section of review
Toilet was in a separate room
Positive section of review
A very comfortable bed. Enough facilities
Negative section of review
It felt a bit spartan but it was so reasonably priced that I really don't mind
Positive section of review
Lovely location
Negative section of review
Very little
Positive section of review
Art galleries
Negative section of review
Nothing