1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, and efficient secondary glazing to cope with the fact it's on the high street. Very quirky building, with the usual wonky bits you'd expect from such an old hotel. Rooms well equipped with tea, coffee and biscuits, including a Nespresso machine. Great bathroom with a lovely shower. We ate in the cosy hotel restaurant on one evening, and had a very good fish and chips, with an excellent real ale. The staff were all very friendly and hospitable. Highly recommended.
Negative section of review
I would have liked a softer pillow, and more than 3 hangers in the wardrobe. Having said that, I have a feeling both issues would have been sorted had we mentioned it at the time.
Positive section of review
An enjoyable stay, comfortable and clean but room a bit basic, no wardrobe just a hanging rail. The whole place was a bit 1950s in decor and furnishing, but that’s ok. It’s been a long time since I stayed in a hotel with net curtains. The food was good and staff very friendly. You need to be aware however that if arriving from Fort William the stay will add £20 as that is the return cost of the ferry.
Negative section of review
Quite happy with how it was. Only small issue was the room smelt a bit musty but opening the window for a while and a bit of air freshener it was fine.
Positive section of review
Great views of Clifton Bridge. Fantastic breakfast service- incredibly well organized service. Lots of choice and staff very friendly and efficient.
Positive section of review
Very clean, all facilities required were there. Loved the fact we all had a bathroom each.
Negative section of review
Not enough mirrors by the plug sockets for drying hair etc. Quite noisy, nearby property having work done.
Positive section of review
Small hotel with two restaurant- situated in the gear of town with free parking
Negative section of review
We were given room 3 which was on the main we heard all the cars passing by the windows did not open fully. The worst thing was the room was overheated we could not turn off the heater and hot pipes run through the room into other areas of the hotel. The bathroom heater came on in the night. We asked to change rooms when we arrived but this was not possible. We did not sleep well.
Positive section of review
Comfortable bed, dishwasher, good location
Negative section of review
Extra charge for use of hot tub (not explained when booking) No tea/coffee on arrival Sofas lacked cushions and comfort No Wi-Fi and tv signal is intermittent
Positive section of review
Accommodation and setting was excellent
Negative section of review
N/a
Positive section of review
Couldn't fault it, cracking value
Negative section of review
Boy racers going past all night
Positive section of review
There should be more toilets.
Positive section of review
Dinner location
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