1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room 105, large twin (can be a double). TV and its controls needed adjusting by expert but all is in hand to be sorted. Excellent shower with brilliant water pressure. Beds comfortable. Has two `lounge` chairs plus desk and chair. Security seemed good. Wife had lovely b'fast she said. Very large car park and outdoor seating area. Packed with all ages enjoying themselves, wonderful to see. There are umbrellas and small cabins. I loved it. Bar and eating areas are beautiful, overall a stunnnng building well manged by Collum, wife and a whole host of staff.
Negative section of review
No view, has frosted window for privacy.
Positive section of review
The room was comfortable and well equipped. It was spacious and very clean. A few issues I had were quickly solved. (The check in was easy except that my cellphone signal was not very strong there, so I couldn't access the email about checking in, so would have had an issue if I couldn't remember the booking code.)
Negative section of review
I would have preferred to have an onsite host. I had a couple of issues that would have been easier and quicker to resolve if someone had been available to talk to. Also, my cell signal wasn't very strong in that area, which meant I couldn't use my phone in the building. The signal was better outside, I discovered later.
Positive section of review
Absolutely lovely park and caravan even made a last-minute request to stay an additional night, which was amazing, so grateful for our stay was a much needed little family break
Negative section of review
We Loved out stay
Positive section of review
The room was very good, spacious, clean. The staff was very helpful and excellent breakfast! The bus stop just outside the hotel was perfect to get to the city centre.
Negative section of review
Nothing to dislike
Newcastle upon Tyne, United Kingdom
Positive section of review
Stayed in a suite in the new rooms section of the building. Really nice room, facilities, food and small touches like the welcome back note and chocolates
Negative section of review
Nothing
Positive section of review
The location was bang on, 5-10 minute to the city centre, that's one of the reasons I picked it
Negative section of review
Our 1st room backed onto York Railway Station, there was a massive vibration in our room at night, it turns out it was trains in the station. Also to the other side there was the Royal Mail sorting office, they started work between 3 & 5 in the morning, very noisy. Really not worth the money we paid
Positive section of review
Between two noce areas, close to the park. But quite noisy, facing a busy street
Negative section of review
Mold and dirt. Lots of works made difficult to access and dangerous (particularly for kids). Service never responded to our enquiries for 3 nights. Amenities not as in the description
Positive section of review
Room looked great, stying was very modern. Open planned and spacious.
Negative section of review
If I could be picky. View wasn’t great, rows of wheelie bins outside.
Positive section of review
Good location , clean and quiet
Negative section of review
N/A
Positive section of review
Excellent breakfast.
Negative section of review
A little bit noisy in room from bar below and plumbing very noisy.
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