1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
location was brilliant, lots of shops/restaurants/bars close by. we were able to check in early (2pm) which was great. building itself is beautiful and modern inside. staff are friendly and helpful. room was clean, beds comfy and charging ports right beside the bed. WiFi & tv were great. great selection for breakfast. shower is powerful and hot! would defo recommend this hotel!
Negative section of review
for the price, I would’ve liked amenities like toothpaste and a mini fridge to keep our drinks cool. also, no bottles of water provided in the room - there was some at the reception and had to pay £1 per bottle. the aircon was hit and miss - it knocks itself off when it hits the temperature set and we woke up a few times boiling hot.
Newcastle upon Tyne, United Kingdom
Positive section of review
The room was poor for the price we payed , no fridge and no bottles of water, have stayed before and really enjoyed it , won’t be rushing back this time !!!!
Negative section of review
The room was poor £285 for 2 nights was very steep for the quality !!!
Positive section of review
Needed a stopover near the port. Was literally minutes away. Food options nearby. Neat and tidy space.
Positive section of review
Room was fine and great to have a bar with a range of beers including serving beers on draught
Negative section of review
Not much space to sit in the social areas when it was busy
Positive section of review
Fantastic food available and really friendly staff who helped when I had an injury
Negative section of review
Room felt a bit compact
Positive section of review
A Good welcome. Great food and a very comfortable bed. Good shower.
Negative section of review
Although very clean and comfortable, the hotel is looking a little tired.
Positive section of review
Great location, good service, and very attentive staff.
Negative section of review
Nothing
Positive section of review
Very comfortable bed and very friendly staff
Kyle of Lochalsh, United Kingdom
Positive section of review
Central location
Negative section of review
Basic Facilities for the money. Poor noisy shower that had neighbours banging on the door complaining. Noisy toilet. Premier Inn has better facilities for less money.
Positive section of review
Location
Negative section of review
Constantly being told we hadn’t got breakfast included, booking in staff not listening and chewing gum
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