1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Peaceful - lots of extras the sloe gin and snacks in the main building. Bed very comfortable, little seating area, great Wi-Fi. We took breakfast at the Lifeboat Inn which was a lovely 5-10 min walk (or you could drive). The breakfasts were huge and lot of choice. We also had evening meals again lots of choice and large portions. We were in the little cottage rather than the main building - Willow
Negative section of review
Nothing
Positive section of review
On arrival the room did not have a bed for our daughter, spoke to Chelsea on reception who went out of her way to swap rooms for us and sort out a bed for our daughter, room was very good but keen ,attentive staff made it better, then in the morning Chelsea was on reception still smiling after a late /early shift well done to her.
Negative section of review
All good in the end.
Positive section of review
The staffs were very friendly and helpful. The location is just next to the Wells Cathedral, which is the best landmark in the town. The size of the room is bigger than we expected. This is a local hotel with very historical building style. Lovely!
Negative section of review
There was not air conditioner. We not sure if we can visit in summer.
Positive section of review
The Location is great, just next to the subway station. There are many shop any restaurants nearby, ex Tesco, Burger King, Starbucks and some local coffee shops. And the Tesco is open until midnight. Very convenient!
Negative section of review
The size of room is very small. We need to upgrade the room from Comfy to standard type.
Positive section of review
Great room, helpful staff, even an ironing board available to use. Brekkie was tasty. Fair price for it all.
Newcastle upon Tyne, United Kingdom
Positive section of review
Clean and spacious in a good location with parking was a bonus. Easy to catch the bus or walk to the city
Negative section of review
The staff were not very friendly or punctual.
Positive section of review
The room had plenty of space, the beds were quite comfortable. And the breakfast was really good
Negative section of review
Nothing
Positive section of review
Location was good, breakfast included (fairly average) and staff were good and welcoming
Negative section of review
Cheap pillows which are never comfortable
Positive section of review
Very cozy, clean and lovely place to stay!
Positive section of review
All the little extras were lovely.
Negative section of review
Lights were malfunctioning