1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location, bar and restaurant. I saw some very negative reviews after I'd booked and before my stay, but tbh the place was fine. Reasonably priced and close enough via the POD transfer to get to/from the airport quickly enough.
Negative section of review
Having to get up so early, missing breakfast to get my flight! Note to anyone reading this: the price of £8 per person per journey in the POD may seem expensive, but I got a taxi from the airport to the hotel and it was £17!!! THAT is extortionate. In comparison the POD is really quite reasonable.
Positive section of review
Breakfast was lovely lots of choice , staff were very helpful and friendly , I would definitely recommend to anyone to stay here , only thing about it was carpet was badly stained in room and bathroom old but clean Thankyou
Negative section of review
Only thing that could be improved on would be carpet in room was very stained and bathroom had cracked and old tiles and towel rail , taps in bath had been repaired but stuff all around them but everything in there was clean just old
Positive section of review
Very nicely decorated and great location on a pretty road and close to lovely cafe’s.
Negative section of review
We were a group of 4 but there was only one set of keys available with a single fob for access from street. Only 1 medium towel per person was provided. The fridge was faulty. There was a flood on ground floor on morning we were leaving ( not caused by rain) and the smell permeated the lift.
Positive section of review
We loved the location and the space was brilliant and in the heart of leicester
Negative section of review
Some of the rooms are big so there is ample space sh To maybe put single beds in some rooms so we don’t have to share beds And maybe replace the beds with a divan instead of metal beds and shower pressure a little low but wouldn’t mind it all again I would highly recommend to stay here
Positive section of review
Lovely hotel in beautiful setting, very helpful staff.
Positive section of review
Great location, cosy room and secure area.
Negative section of review
Everything was great!
Positive section of review
Strategic location, attached with mall
Negative section of review
Breakfast very limited and sit at charging desk
Positive section of review
Comfortable, mostly clean, easy access
Negative section of review
Dusty in bedrooms, dining table only seats 4, toilet seat not fitting properly, needs hooks on bathroom door to hang towels for 6, and a shelf for toiletries and toothbrushes etc, difficult to hang clothes In wardrobe because shelf too close to rail, no hairdryer, room was ready at 3pm but unable to check in until 4pm
Positive section of review
Location was great, and check in good
Negative section of review
Noisy room as heard fan from upstairs/next door room Too hot Window didn't open and didn't fit in frame Had not been cleaned as dust everywhere
Positive section of review
Cleaning, the staff, food
Negative section of review
Rooms are old, it has to be renavated.