1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location right next to the DLR line which was really handy and the staff were very friendly. 2 cans of water were kindly provided in the room and the free 24/7 tea and coffee station in reception area was much appreciated. Breakfast buffet was very basic but enjoyable. I was only here for one night, so the room size + facilities were just what I needed for a short trip, but I personally don't think it would suit a stay any longer than this.
Negative section of review
Very noisy plumbing when using any of the bathroom facilities - this didn't bother me much during the day but it was a concern late evening/night as the neighbouring rooms must have been able to hear it.
Positive section of review
Easy check in and the 4 rooms we booked were all lovely and clean. The evening meals we ordered were very fresh and plentiful, struggled to finish as there was so much food. The lady who checked us in and served us breakfast was very friendly.
Negative section of review
Nothing
Positive section of review
Breakfast was excellent, as anticipated, as dinner the previous evening had been superb. Very friendly and helpful hosts. Ideal stopping off place on journey to Tayside.
Negative section of review
Traffic noise probably unavoidable given location, despite double glazing - bothered the light sleeper amongst us.
Newcastle upon Tyne, United Kingdom
Positive section of review
The room was outstanding, the staff were very friendly and courteous, I didn't realise until arrival that the room included parking so that was a huge bonuse
Negative section of review
It was a bit of a walk into the city proper but this was easily countered with taxis or having a drink along the Quayside
Positive section of review
Clean, comfortable plenty of amenities and very close to the tube
Positive section of review
Defo would book again for a longer period of time.
Negative section of review
Personally I would have a 60''-72'' TV centered in the lounge area were the mirror is. The room deserves a larger TV with the size of the area. Saying that we only had it on because of the rain.
Positive section of review
Premises, spa, comfort of the room and the ground
Negative section of review
Breakfast: variety, quality and items removed even before 10am without being noticed in advance
Positive section of review
very convenient stay near the airport
Positive section of review
Breakfast was great with variety.
Positive section of review
Price was great
Negative section of review
Reception staff not the great explaining parking