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2
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Positive section of review
We stayed here as we were being tattooed at DarkSide Tattoo, two doors along. Great location and easy to get to, bus stops straight outside. Place was clean and tidy, plenty of space and great shower. Love the key free doors!
Negative section of review
Bed was big and clean but a bit stiff. It's not step free and the door is a bit heavy .Everything else was great!
Positive section of review
Location was fantastic. Kids loved the pancake maker. Excellent value for money for a couple of nights in the city with kids.
Positive section of review
The location was handy for central London..we didn't avail of breakfast
Negative section of review
I was happy with everything.We were upgraded to "The Level"v.i.p. check in upon arrival and I received birthday cake in my room which was a lovely touch!!!
Positive section of review
The staff were lovely especially Lois and Suzie, who were super friendly.
Negative section of review
The hotel was very tired, and in many places, the carpets, curtains, furnishings were badly worn. The first day I used the shower, the water came through the floor down to reception Hotel offered an alternative room but managed to fix the problem. The bathroom had no bath and the shower was a challenge getting into Be careful of the stairs, not suitable for the elderly. You can also hear the noise from the street and the bar downstairs. Breakfast was good, however presentation of the dinning room was very poor
Positive section of review
Very clean, hosts very hospitable, excellent views and lovely facilities
Positive section of review
Clean room, amazing smell throughout the whole hotel. Friendly staff.
Positive section of review
Location, comfort and cleanliness was good.
Negative section of review
Staff is non professional. I reported 2 incidents with the manager.
Positive section of review
Room was clean and functional. No phone.
Negative section of review
Advised it wasn’t safe to park car at hotel so had to pay for NCP. Breakfast cold at 8.45. No coffee first morning, machine not working. No bar or loii up he area. If this is their FLAGSHIP hotel, the rest must be very poor.
Positive section of review
Clear lovely food and close to airport
Negative section of review
Everything was fine
Positive section of review
Location
Negative section of review
Cleanliness