1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bury Saint Edmunds, United Kingdom
Positive section of review
We had booked a family meal for 9. The food was excellent and service was also excellent. It meant we could all relax and have a great evening. Hotel was very comfortable and breakfast was also very good.
Negative section of review
A personal reception desk would have been friendlier.
Positive section of review
We were appointed a room on the 11th floor - no hit water despite being told it had been fixed. Eventually had to move rooms to 3rd floor - shower had mould round shower basin
Negative section of review
Would not return if allocated a room above 4th floor -
Positive section of review
Great price, nice staff, was there for work and there was enough space in the room to get my laptop out and not feel cramped.
Negative section of review
Breakfast was not great, Chef must have cooked it, put it in the hot cupboard and gone home.
Positive section of review
Amazing room with lovely views. Fantastic staff and the spa was a highlight
Negative section of review
Nothing negative, really
Positive section of review
This is definately not the greatest place to stay
Positive section of review
the room was nice and clean, the shower was nice
Negative section of review
our room was on the first floor and facing the street. way too noisy
Positive section of review
Great location big ground floor room
Negative section of review
Sides in restaurants needed dusting
Positive section of review
Surrounding were womderful
Negative section of review
Dirty throughout
Positive section of review
Proximity to airport
Negative section of review
No where to eat
Positive section of review
Location