1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel has a lovely outdoor area with covered parts and open area for dining. The garden has roses and beautiful old espalier fruit trees. The parking area is grassed and under mature trees /or gravelled and near the hotel. The breakfast was sensationally good. I don't think I could better it.
Negative section of review
The morning coffee was very bitter. I would have liked a choice of coffee but there was plenty of fresh milk and a cafetiere. They were having building work done but no concessions offered.
Positive section of review
A lovely spacious self catering apartment with a great view. Excellent fully equipped kitchen. Comfy bed and sofa, lots of towels and sheets. The best self catering I have stayed in for ages.
Negative section of review
Nothing
Positive section of review
The room was bigger than expected which was great. There was a Cafe below which was also very handy. The location was ideal right beside the Sting gig and Hatfield House Pub.
Negative section of review
There wasn't an onsuite Bathroom, which we knew about though the 2 shared Bathrooms turned out to be ok
Positive section of review
Excellent location, friendly staff easy check in and out with a good breakfast. Small car park but had no problems getting a space staff very accommodating
Negative section of review
Room was clean and tidy but decor very tired. Needs an update.Had problems pulling the curtains due to broken rings. Price does reflect this. Very noisy seagulls raiding the bins in car park at 5 a.m! It appears that someone left a lid open 🤦🏻♀️
Positive section of review
The place was perfect for our big family holiday over the weekend. Had all the facilities - enjoyed our time in the swimming pool the most
Negative section of review
Nil
Positive section of review
Beautiful building, in heart of town with easy access to Shops, restaurants and Valley Gardens. All staff were friendly and helpful.
Negative section of review
Whilst lobby was smart, rooms and restaurant need a lot of work. This could be an incredible hotel but it is old, noisy, tired. No soundproofing, no air conditioning, basic electrics, very old bathrooms. Nice bar but uninspiring buffet breakfast.
Positive section of review
Great apartment nicely finished great location everything we needed for our stay.
Positive section of review
Great location, very clean, comfy bed
Negative section of review
Some strange noises from the plumbing!
Positive section of review
Most things.
Negative section of review
Door key not working every night. On high floor and involved trip tk reception after a long day seeing relative in CCU
Positive section of review
Clean