1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Its absolutely stunning inside and out, grounds are well maintained. Rooms are modern, beautiful, clean! Breakfast was delicious and lots of choice. We got 4 drinks vouchers in total in my sisters’ bedroom to celebrate their 18th birthdays, decorations for a small extra fee. The drinks vouchers were complimentary and such a kind gesture!! Highly recommended for birthday celebrations.
Positive section of review
Super location for visiting University College London, and for being centrally located in a lively neighborhood with lots of sites, restaurants, and easy connection to buses and the Russell Square tube station for getting a bit further into London.
Positive section of review
Great location and fine 3-star hotel. Not many amenities but the breakfast was fantastic! Rooms are standard size for the area and kept tidy. Iron in the room was great as was having the fan in the cupboard for when it was warm.
Negative section of review
Hotel lift is broken so you must walk stairs to your room. Not a huge inconvenience but might be for some, especially if on the upper floors. It's a shame the hotel did not share this before accpeting booking. Rooms were quire warm with no thermostat to change temperature. Windows open minimally but would have been too warm without the fan in the wardrobe.
Positive section of review
The cleanest place I have ever stayed. The host was extremely friendly and willing to help, check in was easy, all facilities were available. definitely my place in ashford.
Negative section of review
Everything was perfect
Positive section of review
Location was very central and the breakfast was good. Room would have been nice and good value if it wasn't suffering badly from damp and mould.
Negative section of review
The room was mouldy - very obviously so, as it smelt of mildew and mould as soon as you entered. This will have been apparent to the staff and cleaners, however the staff claimed that they were not aware/thought it had been solved. There were unfortunately no alternative rooms of the type I had paid for available. It was fine for one night, but would have been very problematic if I had had breathing problems, and it is pretty unacceptable that they are taking bookings for that room whilst it is clearly suffering quite badly from damp and mould.
Positive section of review
Stunning location/ our superior room had sea view. Outdoor pool was spotless and perfect temperature. Bathroom was excellent.
Negative section of review
Service at breakfast first day was very flaky- we had to call someone over as they did not come to take order. Coffee was really awful (we were offered a pot) so we had to re order individual cups. Hotel wines were hugely expensive- there always should be a reasonably priced “house” wine available. Bed was a big but a bit soft for our taste.
Positive section of review
The location is good as it's right on the main road and close petrol stations and some eating places.
Negative section of review
The place was not clean. We had 2 x rooms booked and one of the rooms in particular was not clean enough. Carpet was old and dirty and so was the chair in the room. There weren't any hangers in the room. Having said that, overall it was not a bad place but with a little TLC, it could change drastically for better.
Positive section of review
Outside area was beautiful, interior decor was great
East Stour, United Kingdom
Positive section of review
Perfect location for what we needed.
Positive section of review
Great location and friendly staff
Negative section of review
Nothing
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
