1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything!! I booked in advance for my boyfriend's birthday. The staff and whole experience was 10/10. Friendly, helpful and accomodating. First time having room service so that was fun only had to pay a small service charge as we had breakfast included in our room already. Lovely aesthetics and location/river views. Loved the bathroom (bath and shower option was lovely). I really loved and appreciated the bidet and wish all bathrooms/toilets came with one.
Negative section of review
The steam room made my eyes burn a couple times and the spa section was quite wet and slippery maybe more drains but I understand that's not a straight forward solution. Other than that, we enjoyed the spa section.
Positive section of review
It was perfect for our requirements. Staff, particularly the barman was excellent. He recommended the Birds Nest for breakfast. Perfect. Thank you.
Negative section of review
Nothing.
Positive section of review
The bed and pillows were comfortable, the location is useful and the staff were so lovely. The room was clean
Negative section of review
The room was slightly cramped and tired but absolutely not enough for it to be a problem
Positive section of review
It was all lovely and host was super friendly
Positive section of review
Very freindly staff andfood was exceptional
Positive section of review
All excellent. So central too, thank you.
Negative section of review
Lift jammed and we suffered a really bad jolt to our bodies
Positive section of review
Perfect location clean comfortable
Negative section of review
N/A
Brighton & Hove, United Kingdom
Positive section of review
The price and location.
Negative section of review
It only had a breakfast room which can only be called a cafe. The double room with a double bed had only one bedside cabinet. Apparently, this is standard throughout the hotel.
Positive section of review
Staff were amazing
Negative section of review
Bed was Lumpy and not very comfortable.
Positive section of review
Amazing location!
Negative section of review
Nothing.