1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful gardens, and recently renovated to a very high standard. We had a memorable dinner in their restaurant. Our meal was a credit to the skilled chef. Quality, innovative and delicious and delightful staff.
Negative section of review
We will return in July, we were so impressed.
Positive section of review
The location was good but that's all. Pity the owners can't provide a clean hygienic house for the guests
Negative section of review
Filthy. Gave them the benefit of the doubt after reading previous review about how dirty it was. I messaged in advance to query this and they said it was not an accurate review and the place would be perfectly clean fir my stay. Far from it. When I phoned them the next day they offered to send someone round for a deep clean when I was there if I wanted to go out for the day. Absolutely not acceptable.beds also terrible. Springs totally gone. Promised a refund . Hung up the phone during our call. Not responded to requests for refund. I've passed it over to booking.com. oh and the boiler didn't work either. Best find an alternative accommodation and give this a wide berth.
Positive section of review
Really clean and spacious. Large garden to use. Well connected to beach and nearby vineyard.
Negative section of review
No matches for the fire.
Positive section of review
Beautiful building, modern and how close everything is.
Negative section of review
Our room smelt as if hadn’t been aired out or used in a long time - nothing major.
Positive section of review
The location is ideal for exploring Southport.
Negative section of review
The First room we were given ( 333 ) was totally unacceptable,It was stiflingly hot and stuffy and I could not open the window as it was jammed shut,the wall lights either side of the bed were both loose and virtually hanging off the wall.we were given an alternative (upgraded) room without hesitation,which was a nice gesture by the receptionist,however the bad impretion had already been had,how did the room not get reported at the point of cleaning,these issues did not happen overnight. We also found the breakfast to be very under whelming,especially the "continental"offerings,10 apples,2 slices of cheese and 2 slices of salami does not constitute a 4 star experience.you would expect better for the prices they are charging.
Positive section of review
The Views and brightness. Gorgeous in mornings
Negative section of review
N/A
Positive section of review
Location & size of apartment
Negative section of review
Noise from bathroom & smell, no WiFi
Positive section of review
How clean and peaceful it is
Negative section of review
Boiler wasn’t working or there is a different way to switch it on and as a result of that we didn’t get no heating or hot water running in the apartment for the entire stay
Positive section of review
Drying room was excellent.
Positive section of review
Very tidy
Negative section of review
One of the lift wasn’t working so we had to queue for a lift but aside that the place is just perfect