1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Annaghmore, United Kingdom
Positive section of review
My original booking was cancelled and I only found out when I arrived there. The property I stayed at was extremely welcoming considering how late I arrived. They were extremely helpful and provided food for supper and breakfast and that was not in the booking.
Brighton & Hove, United Kingdom
Positive section of review
The place was great as a little home away from home. Had more than we expected in terms of facilities. Was lovely and clean and well presented. Excellent location in the centre of Brighton with plenty of transport links near by and a stunning view.
Negative section of review
The only gripe we had was the noise from the street on the first night, but this was a weekend of people going out. That was the only thing and nothing the hosts can do about that.
Positive section of review
There is an extensive range of options for breakfast. I needed to asked about Decaf tea/coffee - which were there but not obvious. The warm dishes could so with being a hotter. Overall a good breakfast.
Negative section of review
Bare concrete walls and ceilings mix with bold colour schemes. I'd have prefered the ceiling of my room to be painted rather then left as bare concrete.
Positive section of review
Good kitchen. Gammon especially for dinner. Great breakfast and good service
Robin Hood's Bay, United Kingdom
Positive section of review
Very comfortable bed and excellent breakfast . Staff couldn’t do enough
Negative section of review
We were in room 5 excellent bed but a cramped bathroom
Positive section of review
Lovely hotel, comfortable bed and so close to the train station
Negative section of review
Nothing
Positive section of review
Excellent breakfast Staff helpful
Negative section of review
Room quiet tired in terms of decor Had to request additional heater as room was cold
Positive section of review
Location Breakfast Friendly staff
Negative section of review
Room was too hot
Positive section of review
The dinner was lovely.
Negative section of review
Upon check in, I was given a room for which the previous occupant had had their stay extended. I found this out after carting my luggage up stairs and far away from the check in desk, to find someone else's belongings in the room and a note saying their stay was extended. It was fixed fairly quickly when I went back to the desk but it left me feeling unsafe that someone else would get the key to my room. No lift in the property either so accessibility isn't great. Cleanliness also left a lot to be desired - stained carpets, bath tub didn't look like it had been cleaned properly. And the mattresses was so uncomfortable.