1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Booking dot com double booked my room and sent a very obsecure email that i did not read. when i arrived at the hotel, i was told by the staff my room was double booked and i had to find alternative accomadation. also booking dot com did not have the courtesy to emial me to refund me. i was only refunded when i arrived at the hotel.
Negative section of review
Booking dot com double booked my room and sent a very obsecure email that i did not read. when i arrived at the hotel, i was told by the staff my room was double booked and i had to find alternative accomadation. also booking dot com did not have the courtesy to emial me to refund me. i was only refunded when i arrived at the hotel.
Positive section of review
It was well positioned for my needs, The bedroom was a good size and the shower worked well. Although the base was slippery. there was a warning notice, but. The bedding was clean and perfectly adequate. Good parking available which was very welcome.
Negative section of review
Them slippery bath/shower. There was not much to complain about. it was good value for the price paid.
Positive section of review
Fabulous breakfast WiFi didn't work and kitchen closed until further notice which was a real disappointment as this was one of the reasons we booked this hotel as we have stayed here many times before.
Negative section of review
No lunch or evening restaurant meals until further notice
Positive section of review
It has a separate entrance and all the privacy a guest could ever wish for. The unit was probably designed for hospitality. It’s an absolute value for money.
Negative section of review
Can’t think off anything yet…
Positive section of review
Excellent location, a house full of character, lovely furniture, comfy bed, box of chocolates in the room, scones on arrival, breakfast, bath products.
Negative section of review
Pool was not working as the heating element was broken.
Positive section of review
Fantastic view from terrace. Staff all very friendly and we felt looked after. Pool was lovely for a swim. Room very comfortable
Negative section of review
Nothing
Positive section of review
The location was great for the NEC. Alp was very pleasant on the phone and gave me all the info I needed to get into the flat.
Negative section of review
I’m afraid it was dirty. It looked and felt like it hadn’t had a good deep clean for a long time. Neither myself or my son felt we wanted to spend long in the flat because of it. The bathroom was the worst. The sofa in the lounge had dirty stains on it. The remote control for the tv was so dirty I didn’t want to touch it. There were NO mugs to drink tea from. Only 4 teeny tiny Japanese tea bowls. NO glasses either.
Positive section of review
The owners and property are beyond perfect. Nothing but praise for both. Will be back there again next year.
Negative section of review
That I couldn't stay longer.
Positive section of review
The new renovated rooms are beautiful and modern, staff were fantastic and the hotel is in a great location
Positive section of review
Lovely breakfast, friendly staff and homely feel.
Negative section of review
Decor was a bit out of date but didn't hinder the experience.