1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable room. Very helpful and friendly staff. Meals very good. Ideal for business meeting or social gathering. Relaxed environment with plenty of areas to quietly sit and read. Near to local attractions in Walsall and surrounding areas.
Positive section of review
We had stayed here a few times before....we obviously liked it so we went back. The standard has decreased owing to constant staff shortages. Please do something about this such a shame!
Negative section of review
The Manager was very unsympathetic I had booked an early check in through booking. com and he he claimed to have not been told by them so we had to sit in the bar for 1.30 minutes until our room was ready. I am disabled and needed to rest, hence the early check in. The Managers name was Paul I believe. On departure morning we waited for 1hour and 15 minutes for our cooked breakfast!!!! There were only 5 people in the breakfast room at that time. Totally unacceptable!
Positive section of review
Everything. It was a great conversion that was Uber chic with wonderful attention to detail. There were no compromises I could find. I just wish we had longer to stay.
Negative section of review
Nothing. Except there was a strange bell alarm that went off a few times overnight but nothing to do with the property. Only one of us heard this and woke them and I expect this is not usual.
Positive section of review
Very welcoming hosts who provided everything you could possibly need. Lovely breakfast. 10 min level walk to the seafront. Parking.
Negative section of review
Nothing.
Positive section of review
The staff are very helpful and friendly and they are 24/7 reception so this feels very safe for a female solo traveller..
Negative section of review
The bed is comfy and large. The breakfast is delicious. The staff are very helpful friendly and professional. Rooms arw clean but also : Rooms could do with a new lick of paint and a deep clean of the skirting boards
Positive section of review
Great location and the lady on the desk was lovely and inviting. I forget her name but I think that she was Latvian
Positive section of review
Everything the room,location breakfast and most of Stephanie and Andrew were so welcoming
Positive section of review
Very clean and comfortable with superb views. Staff very friendly
Negative section of review
Nothing
Positive section of review
Ok location. Nice bar and restaurant
Negative section of review
Over priced and bland food n drink.