1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked everything! The living accommodation was spacious and airy. The clever design of the kitchen and dining area was very well thought out. The same for the bed rooms. Clearly much thought had been put in to making this a property that would be attractive to so many people. We were very pleased with our warm welcome and the hospitality that was shown to us by Becky. We enjoyed being able to step out into the middle of historic Southwell and pop back easily at will. There were numerous places to visit in Southwell and nearby. These were better accommodated by a stay in Southwell rather than a day trip. In short we loved our stay and would readily stay again.
Negative section of review
Nothing, all was good.
Positive section of review
The service was wonderful. From very early check in, to taking care of our bags, nothing was too much trouble. They staff were really friendly and very very helpful. The property was clean and comfortable. The block out blinds were great for helping kids get over jet lag.
Negative section of review
It was all great.
Positive section of review
Beautiful house and gardens. Access to lounges and bar. Enjoyed the gardens and the comfort of having TV and fridge in our room, Bathroom was high quality and very clean. Appreciated the air conditioning and heat control.
Negative section of review
Nothing - enjoyed it all.
Positive section of review
Very clean room. Staff friendly and helpful. Idea location with shops at the services next door. Nice standard hotel and very good price.
Negative section of review
Nothing!
Positive section of review
Good breakfast and great location at Russell Square, clean and comfortable.
Negative section of review
Modest, small room and very small bed, typical of mid-range London.
Positive section of review
Friendly and attentive staff. Clean rooms
Positive section of review
Facilities, beds, location, cleanliness
Positive section of review
Comfortable and well presented
Negative section of review
Another guest set the fire alarm off at 6:30am on Sunday morning (no fire). Yoko properties office hours are from 9am with no emergency number, so deafeningly loud fire alarms were going off for nearly 3 hours. Had to leave the apartment for our sanity having had only a few hours sleep, meant we were exhausted all day Sunday. There should have been someone out as soon as the alarm went off
Positive section of review
The room was lovely .
Negative section of review
It all and it was so good for my daughter as she is in a wheelchair.
Positive section of review
The food and location
Negative section of review
The price of the wine. Room smaller than last visit. Shower screen not adequate for 2 shower heads