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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Had a really nice room with sea views, the staff were all so helpful nothing to much trouble. The hotel had lots of car parking spaces to park and free. As the hotel is on the sea front and just a short walk to the shops, no need to have to think about driving any where.
Negative section of review
I would say the breakfast was not the best, must be the only hotel left where you can't help yourself to coffee at breakfast, The coffee they had was that nice, think they would be better having a buffet style breakfast where you could help yourself to what you wanted, without have to wait to have an order taken.
Positive section of review
Very helpful staff. Large room. Comfortable bed. Big TV. Amazing shower. Tasty breakfast. Good facilities. Good location. Easy to find. Very quiet in the bedrooms. Great bar. Very happy we had a bath.
Negative section of review
Mould in windows. Breakfast not overly easy to navigate and had to often wait for things to be refilled. Parking spaces very narrow.
Positive section of review
Location was very good Size of unit was good for two persons Balcony was good for drying washing
Negative section of review
No toaster Bed very low to floor, poor quality linen Window latches need servicing Nails heads sticking up in doorway - ripped my socks & had to stick plasters over them. Cornice dropping off ceiling in bedroom Door in unit under TV fell off Plumbing smelly at times & didn't drain well. Kitchen sink filled up when washing machine on
Positive section of review
Easy access. Near the hospital. Very clean. Basic but comfortable.
Negative section of review
Heating was on full blast when I was first there but someone must have mentioned it because it was turned off and everyone could breathe.
Positive section of review
Clean big room. great location. pleasant staff. Meals were great .
Positive section of review
Was very spacious and comfortable. Was very pleased and happy
Positive section of review
Brilliant location , great staff and facilities .
Positive section of review
Location Staff are okay Hot chocolate was nice
Negative section of review
£170 for a smelly dirty budget room with the worst bed ever. I had a man trying to get into my room at 3am for a good 10 mins .. literally had to scream at him to leave me alone ..Pretty scary. You can hear above walking about(very loud).. I have stayed in hotels worth £100 which were 100 times better. £170 for 1 night is NOT a Budget hotel! Sort your drains out.. its lifting 😷
East Grinstead, United Kingdom
Positive section of review
Nice and clean lovely host
Negative section of review
One if the single beds was very creaky either the springs - every time you moved it made a noise
Positive section of review
Perfect