1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It’s not that I wanted to go and stay here but rather we stayed here because there weren’t many other places in the area to stay. The room was nice and the receptionist’s (2) were both nice
Negative section of review
The bar staff / waiters were rude. We both wanted to eat but weren’t informed about the bar menu, only the restaurant menu was offered, which was very expensive (we are not tourists) but then my wife saw the bar menu, we both oredered the fish and chips, it was £17.00 which is o pop probably about average for fish and chips, yet when it arrived the portions were tiny, my wife told me not to complain but I did anyway, I said to the the barman waiter that it was ridiculously small portions to which the very young barman/waiter retorted “I don’t think so, sir” “I didn’t ask you what you think”, I said, I’m not asking for your opinion either, but the cheeky waiter had the balls to stand there and argue with me that I was in the wrong and how correct he was, he was only about 18 years of age, he nearly didn’t make it to his next birthday but my wife calmed me down and the waiter lived to see another day, I will never stay here again, I have worked in the hotel trade for over 40 years and I didn’t appreciate the way he spoke down to me.
Positive section of review
Good location had a room with Balcony with nice views room was very nice with excellent wet room and small kitchenette Breakfast was okay had the basics
Negative section of review
My husband is disabled and they had a disabled spot but staff parked irresponsibly making it difficult to use the spot then they had a party on the Saturday evening visitors parked in it with no disabled badge I found this irritating. They had a Caribbean party on the Saturday night the managers were outside arguing till 2:18 in the morning who do you complain to when it's the managers that are the cause of this. No evening meals on offer so had to go out for dinner
Positive section of review
Lovely room, staff amazing and the food was incredible. Very comfortable room and bed, immaculately clean. Meal was one of the best we’ve had for ages.
Positive section of review
Great location in the airport terminal Compact room, but clean and comfortable with all facilities Complimentary hot drink on arrival Friendly staff
Port Charlotte, United Kingdom
Positive section of review
Lorna and Karl are so lovely, accommodating, informative and just lovely people. The property was Clean, well equipped, quiet, good location
Negative section of review
I have a mobility issue and did not realise or I did not do due diligence realise the only access was via stairs and no lift. But… I needed the exercise
Positive section of review
Superb view from room over the river, breakfast was fine and the location was excellent especially for the railwaay and bus stations
Negative section of review
the bar area looked a little run down
Positive section of review
Great location, big room and bloody clean 💯👌🏼
Negative section of review
Nothing
Positive section of review
In the middle of town, so easy to find
Negative section of review
No soap or shampoo in bedroom. No small towels. We were asked what time we wanted breakfast, but then they seemed surprised when we arrived on time. Coffee was just a small weak cup of coffee, with no top ups. After that about 20 minutes later a cooked breakfast ( no choice) appeared with toast. Orange juice & cereal might have been nice! The food itself was good.
Positive section of review
Excellent views and so close to beach
Negative section of review
Beds were so uncomfortable , settees in living room so uncomfortable and black mould in bathroom
Bowness-on-Windermere, United Kingdom
Positive section of review
Room was spacious with a good view.
Negative section of review
Dogs allowed in Hotel, including in the Bar where meals were served at lunch-time. Totally unacceptable. I won't be returning because of the Dogs policy.