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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stratford-upon-Avon, United Kingdom
Positive section of review
Brilliant breakfast, incredibly comfortable bed! Beautiful grounds - great for a stroll next to the river Stour. Yummy welcome treat in our bedroom and always greeted by friendly staff. Super clean throughout the hotel!
Positive section of review
Excellent location overlooking the water. Beautiful apartment with all amenities to make our short stay very enjoyable. Would highly recommend to anyone planning on visiting Dartmouth.
Positive section of review
Location was great and the staff were very friendly. The bar is decently priced, especially during happy hour.
Negative section of review
Shower did not heat up. Walls were very thin. The rooms were modern but could have been cleaner.
Positive section of review
Great location, lots of parking, spacious room with nice bathroom. Beds were super comfortable - slept great!
Negative section of review
Shower could do with being a little more powerful, but wasn’t awful - just would be my only critique!
Positive section of review
Location Staff attitude Room refurbished with water daily Good choice of breakfast Pool facilities
Negative section of review
Room on top floor very warm when sun shines Dinner menu a little light in choice
Positive section of review
Lovely room, characterful building. Clean, comfortable and breakfast was excellent. Central location.
Negative section of review
Have had trouble all along with phone contact with hotel. Today's breakfast nit great ran out of things.
Positive section of review
The location was amazing and the apartment had everything including a fridge and washing machine
Negative section of review
N/A
Positive section of review
The actual shower was fine. It was near a bus stop.
Negative section of review
There was mold in the bathroom along the ceiling. Two doors were not completely painted, the edges along the hinges were unpainted. There were no oven mitts so we had to use a bath towel. John said he would send a pair the next day but they never arrived. The hot water in the kitchen and bathroom was scalding. The floors were not clean. The bathroom had no towel bars or hooks to hang towels on. The box of laundry detergent was empty and John suggested we go buy some and be reimbursed (on my holiday I don’t plan to do the owner’s shopping!) The outside garden area was weed ridden and the furniture was filthy with a full ashtray. The beds were very uncomfortable.
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent location and a really well-designed hotel.
Negative section of review
The room was a bit small.
Positive section of review
The location and the rooms was good size
Negative section of review
Building work going of on Monday morning 😔 part of the ceiling came off and from above that bath it was leaking when it rained