1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hello, Hope you are well, I'm contacting you to inform you of a late check-in for our reservation tonight. The reservation is under the name of Matt Cherry (Confirmation Number: 4645486095) for 3 twin rooms. Please acknowledge receipt of my email. Thank you in advance, Best Regards,
Negative section of review
Hello, Hope you are well, I'm contacting you to inform you of a late check-in for our reservation tonight. The reservation is under the name of Matt Cherry (Confirmation Number: 4645486095) for 3 twin rooms. Please acknowledge receipt of my email. Thank you in advance, Best Regards,
Positive section of review
All in all an excellent experience staff were very helpful and friendly which makes it feel like you are in a home from home experience Thank You for everything you did to make my stay a positive experience It’s good to know that there are still some people who go the extra mile.
Negative section of review
Bathroom could have done with a lick of paint and the cleanliness was not up to par in my opinion but everything else was just fine
Positive section of review
Very clean comfortable room. Spacious bathroom. Tea and coffee facilities. Iron and ironing board. Lovely comfy bed. Very helpful and friendly staff.
Negative section of review
Car park charge when staying overnight at hotel should be included in price.
Positive section of review
Everything was perfect. Staff were friendly and helpful, especially Andrew, who greeted us at check in and Adham at breakfast and check out
Negative section of review
N/a
Positive section of review
Lovely old hotel and the staff were very pleasant. Unfortunately there was a language barrier with some
Negative section of review
For the cost of the room I expected better. Breakfast was an additional charge. Also there were some things that needed attention in the room. A loose lock. Wallpaper peeling up and not all the lamps worked. Reception were pretty clueless on check in. I had 2 rooms booked and they didn't understand and repeatedly told me I was checked in despite me saying but you have only given me keys to one room and showing my reservation clearly with 2 rooms. As time was against it was very frustrating having that language barrier.
Positive section of review
Everything, beautiful rooms, breakfast amazing, all staff we're brilliant, amazing place.
Negative section of review
N/A
Saint Helier Jersey, United Kingdom
Positive section of review
Large lounge and bedrooms. Location
Negative section of review
Expensive bar prices
Positive section of review
Right next to arena and car park
Negative section of review
Nothing the carpet had some heavy stains in our room was the only thing
Positive section of review
Nothing. Very disappointing.
Negative section of review
Mice in the room and they did not do food. We are waiting on a refund.
Positive section of review
Convenient from Tube station
Negative section of review
Room not cleaned daily