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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Large modern well equipped room ( we appreciate a fridge and ironing board) with nice Welsh touches. A good size modern bathroom with plentiful hot water although water pressure could be improved. Very professional helpful manager at check in , very good customer service. Good hotel quality bed matress. The ability to book a late check out was great.
Negative section of review
Flimsy pillows , surly gentleman serving in the restaurant in the evening. Nothing less helpful than a roll of the eyes and a big sigh when you ask for less ice in your drink .
Positive section of review
Close to shops restaurants and the Apollo Hammersmith And a lovely Wetherspoon pub adjoining the hotel , the best one I’ve ever been in. Hotel very clean.
Negative section of review
Be careful what room you choose as could be noisy if you are train side.
Positive section of review
Perfect location for someone new in the city, with easy access to restaurants, public transport and other city based amenities
Negative section of review
Congestion at the reception. The receptionists seem to be in their own world. There is need for more motivated stuff to improve services ans reduce ques
Positive section of review
Less than a 10 minute walk from the bars and 15 minutes from the train station. Comfortable beds and great breakfast.
Positive section of review
Beautiful hotel with just 6 rooms for guests. Classic English pub atmosphere in the bar and a really good restaurant
Positive section of review
Friendly staff. Room was adequate for a nights stay before an early flight.
Negative section of review
Dirty tissues left in the sink when I arrived in the room.
Positive section of review
Comfortable indoor space. Good central washing facilities.
Negative section of review
Location wasn’t where we had been lead to believe it was. Bed not flat so uncomfortable night’s sleep.
Positive section of review
The location was great, view was spectacular.
Negative section of review
The sofas were really old and the colours were fading.
Positive section of review
Room, restaurant, proximity to centre
Negative section of review
Breakfast too expensive if you don’t want all of it. Should have a continental and cooked price
Positive section of review
Great breakfast
Negative section of review
Having to fetch my own tea and coffee.