1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is good, the staff was helpful, the room was quiet (no noise from outside or from other guests). Wifi is included. Bed is OK, clean and comfortable. Ensuite bathroom is clean. Nothing is really broken / unusable. There is a small (very old) fridge (unplugged, so cannot confirm if it works). The photos of the room are pretty honest and informative, so I knew what to expect. Very close to Holland park (a great place!), within an hour walking distance to a lot of things.
Negative section of review
The room is tiny, it basically only fits a bed. Even fitting my suitcase was a problem. There is a place to hang a coat, everything else stays in the suitcase. No table or anywhere to eat at (I tried eating on the bed picnic style). Most of the items in the room except for the metal bedframe are in various states of disrepair, but functional.
Positive section of review
Lovely house, easy to find, great parking capacity if you have a car. Brilliant bath, needed after twenty two mile walk. Beautiful room, lovely large bed. Brilliant breakfast and fantastic service from the staff. I spoke to the owners who were away, but the staff they had in place did a fantastic job. They when the extra mile by chasing me down the street as I forge my waterproof over trousers. These were really needed on the St Cuthbert's Way in April!
Negative section of review
Just keep doing what you do!
Positive section of review
The room we ended up staying in was modern and clean, really decent size and good shower. Staff were super friendly and helpful, and there were lots of little touches to make stay extra comfy, e.g. some drinks available at reception. Access to restaurant a bonus, was a little loud in the evening but couldn't hear anything in the room so all good. Late entry super easy and felt safe and well-supervised.
Negative section of review
The first room we had was not good, there was a smell coming from the toilet. But, despite being fully booked, our complaint was taken kindly and seriously and we were promptly moved (to a nicer room!). Details on Booking don't mention you have to pay for parking, BUT it was very cheap and easy to do. Bit of a walk into town and I struggled to get a cab back late at night. But the price was excellent compared to the city centre.
Positive section of review
Everything. Nothing disappointed me. It was spot on the all 4 weeks of my stay in 4 different months. It surved me so well that I can't leave anything different from 10 to this property, and it owner. Lovely and easy communications. All my requests were met up to the highest standard. This property will be my only choice if I ever have to go in the area.
Positive section of review
So convenient to the Airport and comfortable with everything you need for a nights stay and the additional advantage of being able to heave your car there absolutely great
Negative section of review
Nothing
Positive section of review
It’s cheap and cheerful but ideally located with lots of parking options. The staff were friendly and helpful and the breakfast is very much worth thw £7.50 prepaid.
Positive section of review
Location central. Lovely cooked breakfast, plus cereal, toast, fresh fruit, yogurts, fruit juice. Land lady very friendly..
Negative section of review
Nothing.
Positive section of review
Location, clean comfortable room with good downstairs area. Amazing breakfast
Bishop Auckland, United Kingdom
Positive section of review
Charming comfortable heritage property and really friendly staff.
Negative section of review
Nothing. It was beyond expectations.
Positive section of review
Nothing
Negative section of review
Dirty room very cold food terrible