1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
We booked because of the close proximity to the airport and an extra early flight - literally a few minutes walk across from the airport The welcome from the reception team was warm and friendly, answering any questions we had and arranging a non dairy milk alternative for me. The room was spacious, comfortable with a good size bathroom and shower with shower gel, soap etc readily available. Towels and bedding were clean and all was well presented. A supply of tea, coffee and biscuits were available in the room. We had a meal in the Italian Restaurant and again, were greeted by friendly , polite staff and chose our meal from a good varied menu - including diary free alternatives . The chef and his team were very accommodating and adapted my meal to specifically suit my needs. Prices were not excessive
Negative section of review
Nothing I can think of
Positive section of review
Upon arrival we were upgraded to an executive suite. The room we were given was spacious and the bed was big and comfy. We had a nice sitting area on our room and has robes, slippers, coffee machine and a fridge with water.
Negative section of review
Shower in the bathroom was quite tight to get in and out of as door was very small. There was no dressing table to do hair and make up. No biscuits were provided on the coffee tray. The hotel is a shirt walk away from the train station and on one occasion I was woken early hours of the morning with a train entering the station blowing its horn.
Positive section of review
Great staff. Comfortable and excellently located. I managed to get moved to a much nicer room. Some are much better than others.
Negative section of review
It was a little run down in places and some rooms a bit small, but fine for the area. A bit pricey for what it was.
Brighton & Hove, United Kingdom
Positive section of review
The closeness of shops and activities from the hotel, the host was always around for help and advice.
Positive section of review
We have stayed here many times in the past few years, and it is close to the area we wanted to visit.
Negative section of review
Our room was close to the laundry room, so each morning, we were woken by the sounds of trolleys being wheeled in and out and staff talking to each other.
Positive section of review
Lovely guest house rooms fantastic very clean
Negative section of review
Nothing to fault about this guest house
Positive section of review
Everything was super...highly recomended
Positive section of review
Friendly staff very helpful
Negative section of review
I knew there was no food available in the evening but it wasn’t made clear that there was no breakfast either until we arrived. (I visited in person about 2 weeks prior to our booking!)
Positive section of review
Pool location
Negative section of review
The bathroom was shocking
Positive section of review
Everything
Negative section of review
Nothing