1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was spacious and the shower was fine. Also a good location to get anywhere by tube, bus or train. This is a convenient place to stay if you're wanting to explore London and the surrounding area.
Negative section of review
The property does not live up to what it is said to be on Booking.com. It has been recently renovated and is basically a townhouse with 'studios' that share a kitchen. Although the property looks pretty decent, it doesn't look like the renovation was done professionally (eg. railings for towels and blinds are coming loose). There is also still renovation 'debris' to be found just outside the balcony and in the garden. The walls are also really thin and the neighbors are quite loud, so bring earplugs. Furthermore the bed was short, so probably don't book this if you're tall (6 ft) and have to share the bed with someone. There is no daily housekeeping, but every now and then a cleaner will come in to clean the kitchen and hallway (and your bathroom on request).
Positive section of review
Due to flying out at 6am it was so easy for Terminal two . We booked a Taxi due to travelling with my 90 year old mum but on my own I knew it was 5mins across from the hotel and anybody else could walk .
Negative section of review
Price could have been cheaper .
Positive section of review
Size of the room was decent, they gave us soap and shampoo and whole shebang in tiny lil bottles which was really cute imo and the staff were really friendly
Negative section of review
The distance from the centre but honestly can't complain, good value
Positive section of review
The room was beautiful, comfy bed, fabulous shower and friendly staff. We also had a little seating area outside our room which was a bonus.
Negative section of review
The only thing we had a problem with was that the room was very warm at night.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location was brilliant and booked originally for swimming pool and spa facilities
Negative section of review
Swimming pool was shut due to maintenance
Positive section of review
Very good location for the ovo arena Walking distance and nice little bar area
Positive section of review
Comfy bed, Hot shower, Nice cup of tea in the room. Staff were fantastic
Positive section of review
Close to city center
Negative section of review
Cleaning wasn't done properly. f.e. We found a whole set of used fake nails in our shower
Positive section of review
Central location
Negative section of review
Small rooms No management on site on Saturday morning until 12.00 to sort out a strange charge on my account. We sorted it in the end. System for booking into the hotel car park made the customer responsible for logging in the car number
Positive section of review
Well furnished
Negative section of review
The photo of the property made it look as though it was by the river and was deceiving!!!