1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Loved the area and the caravan itself was really cosy and modern. The bathroom was however not so clean but cleaned it myself on arrival. No pillows for the sofa bed which was a shame but manageable. Lady in reception was helpful polite and jolly which is rare on a holiday park. Definitely considering another short break at the chase soon as we are on limited time to make as many memories as we can with my partner being poorly and life limiting. Hopefully next time we can get another fantastic deal with decking as it would of been lovely to relax outside without the baby's running off. All in all love the chase park. Many thanks
Negative section of review
Didn't like the fact there wasn't a toddler park on site as the one at the pub gets a bit rough with the older ones 😕
Positive section of review
It is in a convenient location for the town and walking distance to the train station. Although on a busy road, it is very quiet. It’s nice and warm. Mostly I found it to be clean. The kitchen is satisfactory for a short stay (note that there is a fridge, a microwave and an air fryer, but no hob). Toiletries are provided in the bathroom.
Negative section of review
The finish could be improved. When I arrived there were bits of food in the sink from the previous tenant (apart from this it was very clean). Proper lamps are needed in the bedrooms - just change the bulbs? At the moment the bulbs are flashing multi-coloured lights - not relaxing in the evening and impossible to read by. This is my personal taste but I would use cotton bedding rather than synthetic, I would prefer a normal kettle and an unused washing up sponge. In my opinion, the table and chairs would be better positioned in the kitchen rather than the bedroom (is the sofa necessary in the kitchen?)
Positive section of review
Lovely and clean so cloying sea you could see it through big front windows
Negative section of review
Cleanliness.
Positive section of review
So clean, friendly staff and lovely athmosphere
Positive section of review
Very good location. Clean and comfortable.
Negative section of review
Very difficult to contact the owner/manager to gain access. We were sent an incorrect key code and it took over an hour and a half to get the correct code. I understand there was a problem with the original apartment that we booked and appreciate that they provided an alternative, but it was the lack of communication that made it so stressful.
Positive section of review
Efficient Reception. Friendly staff.
Positive section of review
Homely and close to York centre
Gloucestershire, United Kingdom
Positive section of review
Very cozy, easy access to town.
Positive section of review
The location was very good.
Negative section of review
Every Friday and Saturday the bar downstairs has live music until 12.00. I had requested a quiet room and I could hear the music blasting through the windows.
Positive section of review
Staff
Negative section of review
Bed