1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Houghton le Spring, United Kingdom
Positive section of review
Room was spotless and bright very modern feel about it Breakfast was very good and great value, staff exceptional
Negative section of review
Slightly hot in room and noise of rubbish being tipped into skip below windows at 7am
Positive section of review
The location was ideal for the purposes of the trip- to attend a gig in the O2 Academy & to get into town.
Negative section of review
Room was very basic- TV was really small & wasn't working to start with, had to wait over half an hour for maintenance man to come sort out. Shower was either boiling or freezing cold & the cubicle is literally in the same room as the bed. No kettle or hairdryer. All in all- a little too basic for the price in my opinion.
Positive section of review
The staff were very friendly and helpful. The bed was comfortable.
Negative section of review
The room was incredibly small! Only just enough room to shuffle around the bed. The fold down 'desk' was completely unusable for lack of space. I suspect the room was designed as an annex to a suite through the dividing door. The bed was designed to fold up into a sort of wardrobe. So the bedside lights and reading lights were hidden by the sides of the box for the bed and completely useless. It was a quite incredible arrangement. There was a folding stand for a suitcase but nowhere near enough floor space to use it. Oh, and there was a shortage of coffee sachets - the staff tried to find some but said that 'house keeping' had gone home.
Positive section of review
Excellent location close to Esplanade and South Beach.
Negative section of review
Herring gulls were very noisy at night!
Positive section of review
Breakfast very good. staff polite and attentive.
Negative section of review
could have done with air con or a fan in the room.
Positive section of review
Excellent breakfast and very friendly staff.
Positive section of review
Beautiful house in a lovely setting.
Positive section of review
Was so peaceful and relaxing
Negative section of review
Was nothing not to like
Positive section of review
Staff and breakfast
Negative section of review
Bedroom and bathroom full of cobwebs, shower cubical especially. Windows filthy and in need of cleaning and painting urgently. Wallpaper hanging of ceiling badly.
Positive section of review
All is good but ..
Negative section of review
The entrance door does not open until someone comes from inside and opens the door and Some of the neighbors told the house owner that I was annoying