1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very convenient location, warm welcome, generous facilities and nothing too much trouble! Fascinating history of the building well set out in book form that others should copy! Great breakfast.
Negative section of review
Nothing. The location by a busy road could be a problem but isn’t!
Positive section of review
Excellent value for B and B. I was on LEJOG cycle trip and close to NCR and safe dry storage for bike was excellent. It met my key requirements so well.
Negative section of review
Not a major issue but the hotel did not serve alcohol and the menu was vegetarian!
Positive section of review
The location; the apartment was perfect, everything we could need was catered for.
Negative section of review
The opening times for the leisure facilities meant we couldn’t use them. We were up whilst studying at the University for the week; but we couldn’t use the gym or pool before or after lectures as we were in 9-5. An early morning gym session or swim in the evening would’ve made it much better.
Positive section of review
Amazing staff exceptional customer service , very good evening meal food
Negative section of review
Just need to put light weight duvets on the beds too hot
Positive section of review
Location, interesting place and lovely and warm.
Negative section of review
Nothing
Positive section of review
The size of the rooms made it very spacious.
Negative section of review
The rooms were very bare with limited furnishings, very basic.
Positive section of review
My husband and I senior are senior citizens.
Negative section of review
There was 32 stone steps from the street to our room. There as no reception area. The shower room was really small. Neither of us could get into the shower. The bed was clean with good bedding but the bed itself was a wooden frame and very low down. Didn’t suit us at all.
Richmond upon Thames, United Kingdom
Positive section of review
Location Cleanliness Lovely staff
Negative section of review
Nothing
Stratford-upon-Avon, United Kingdom
Positive section of review
Rustic historical building
Negative section of review
Old carpets, out dated gym and swimming pool