1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
comfortable, clean and great location! situated on a beautiful street which was really quiet and walking distance to canoe lake and beach!
Positive section of review
Brilliant location for arena.....exceptinally friendly staff. Reception an clean team could not do enough.
Negative section of review
Not a thing very good standard for a budget hotel
Positive section of review
Good value, clean and tidy. The food is excellent and the facilities are good for business travellers.
Negative section of review
WiFi is not great.
Positive section of review
Excellent staff at the hotel, a little tired but ideal for one night, good for the airport.
Negative section of review
Miserable guy at the Concorde club where you have to go for a drink, could do with a vending machine in the hotel for snacks etc.
Newcastle under Lyme, United Kingdom
Positive section of review
Attention to detail. Clean room and very stylish. Very comfy bed. Lively friendly staff.
Negative section of review
Nothing really
Positive section of review
The view was breath taking from the rooms. Staff were very helpful and polite
Negative section of review
The restaurant food was over priced for what it was. The food quality for the price of the food was very disappointing. The swimming pool area needs a refurb, the sauna panels were broken and sharp and the sauna was very dark without any low lights. The bathroom in the rooms could have been cleared a little better.
Positive section of review
Great location, fabulous staff. Huge bed, great balcony.
Negative section of review
n/a
Positive section of review
Dinner and breakfast were both excellent
Negative section of review
bus full of european visitors who didn;t know what a queue was for breakfast!!
Positive section of review
The breakfast was excellent
Negative section of review
There was no lift. The room was extremely small
Positive section of review
Nothing to tell very good
Negative section of review
Non