1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean, organised and modern. Look exactly like the photos. Had a cosy and homey feel. Thoughtful amenities provided like cereal, small carton of milk, tea, coffee , sugar and bags next to the toilet. Easy check-in.
Negative section of review
Nothing to say I was happy with the apartment.
Positive section of review
So good to be able to walk to airport. Staff v friendly. Nothing too much trouble. We had a problem with a previous booking, they went out of their way to make it right for us.
Negative section of review
My jeers was a bit dry, not as expected.
Positive section of review
The cottage was beautifully renovated and had absolutely everything we needed. It was clean and comfortable. We loved the log burner and games box. The host was very helpful.
Negative section of review
The only thing we found difficult was the parking however we had a van so needed a bit of extra space. !
Positive section of review
Lovely clean, modern hotel. The bed was very comfy! Little touches like the water machines are appreciated!
Positive section of review
Location is good, and it has parking. Although, they now charge for parking.
Negative section of review
They upgraded us but it was to a room on the 2nd floor. There’s no lift and I have lung issues so couldn’t cope with so many stairs. I requested the original room I’d booked, but on the ground or first floor. The girl at reception was very helpful so I’m not complaining about her. However, the room we got was dreadful and not at all like the photos shown on booking.com. There were cheap flimsy white plastic bedside lights. (I’ve never seen such a thing in any hotel I’ve stayed in before!) There was a plastic chair at a plastic desk, The shower base wasn’t fixed in place and kept coming away. The bed was awful. Uncomfortable and there was very little support on the edge. It sank as I got near the edge so I had to be careful I didn’t topple out. Also, the pillows were almost flat! I should also mention that the walls were paper thin and we could hear everything going on outside our room. We stayed here a few years ago and it was lovely, so I was happy to rebook. But it’s definitely gone downhill since then.
Positive section of review
Great location but still nice and guilt.
Negative section of review
Nasty stain on carpet. Sink tap very old and stiff a d difficult to fill a kettle from.
Positive section of review
the breakfast was amazing with variety
Positive section of review
The street view and the room.
Negative section of review
My mum hurt her foot on one of the bed wheels as it was turned outward instead of inward. We stayed in March 14-21 and, to date, it hasn't healed.
Stratford-upon-Avon, United Kingdom
Positive section of review
Lovely area, friendly staff
Negative section of review
Some run down areas could do with sprucing up
Positive section of review
the location
Negative section of review
unfriendly staff, no room service: you must expressly request
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