1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was on a LEJOG cycling trip and hotel was right on the NCR, The owner was very friendly and helpful and my bike was stored safely and securely overnight. The room was small but ideal for my requirements and being so close to town centre I was able to get a meal easily at night. Breakfast was excellent and great value. . th
Positive section of review
Beautifully equipped property in a very convenient location. Spacious and very comfortable.Perfect for our group of 5. Hosts were extremely responsive and communicated clearly and well. We had a problem with a smoke detector beeping in the middle of the night and it was fixed immediately. Very comfortable beds.
Negative section of review
Upstairs towel rail heater was not working - a minor detail and downstairs shower ran hot and cold rather than maintaining a constant temperature. Parking space was extremely narrow and only suitable for a small car - our friends had a Toyota Yaris and there was just room to squeeze past to get to door.
Positive section of review
Everything was great except the noise from heating or water system I could hear in room 14, I realise they are old buildings, but it did disrupt my sleep as it seemed to start at 6am-6.30....I stayed here before but must have been a different room as I had no issues at all.
Negative section of review
See above.
Positive section of review
Breakfast was great with lots of choice The location couldn’t have been better we were so close to everything, theatre, art galleries and shopping.
Negative section of review
Couldn’t fault anything
Positive section of review
The accommodation is modern comfortable and very clean As is the whole pub with a good selection of well kept beer and delicious food.
Negative section of review
Nothing
Positive section of review
We like it very much very good for going to races or shopping being couple of older folks they are helpful
Negative section of review
Nice views over the races course and easy parking
Positive section of review
There was no breakfast, what we knowed.
Negative section of review
There could be more facilities for washing clothes. There could be more hooks at the wall. For hikers as us would be helpfully to have a small number of food at the bar.
Bolton le Sands, United Kingdom
Positive section of review
Staff are young hardworking and polite.
Negative section of review
I stayed for the 2nd time unfortunately got no sleep due to some inconsiderate person leaving the TV on all night. No amount of knocking on the wall made any difference. I left the first thing in the morning feeling shattered. I luckily booked online, and after speaking to the manager, I was reimbursed. The decision to put the beds next to the TV wall in the next room was not thought out well.
Positive section of review
Hotel very tired and old
Negative section of review
Bed small
Positive section of review
The bedding and pillows.
Negative section of review
ROOM: At 11 a.m. Monday, a fire alarm went off directly above my head in my room, emitting a screech above 120dB for a second. I have been dealing with tinnitus my adult life and have been very careful not to be around, especially very loud percussive sounds like gunshots and high-frequency, high-decibel screech sounds. My tinnitus was improving over time until 11 a.m. Monday. This set me back years in my struggle with tinnitus. Now, I hear the sound of a kettle squealing in my ears, and it hasn't let up since this incident. This could have easily been avoided by slipping a warning note under the door the night before. The front desk person just said we do it every Monday. I'm unhappy about that, and it ruined my stay and was and is awful, it's a quality of life issue. In the US, you could get sued for that. RESTAURANT: The other thing I wasn't happy with at your restaurant, Jack's, was the green mold on my hamburger bun, which I, of course, sent back. The server apologized and asked if I'd like something else. Ugh, no, I was totally grossed out. BREAKFAST:Also the omelet maker at breakfast was using the same utensil for the raw ingredients (eggs) as the cooked ingredients. I pointed this out to him, and he just shrugged. You'd be shut down by the health department for that here in the USA. This is a hotel for international travelers in London, not Mumbai!
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