1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly staff and clean accommodation. The shower was over the bath and not easy to access if you have back problems as we do. If we had been staying longer we would have requested an opportunity to change rooms. My wife has a dairy sensitivity and this was well catered for until our final meal. We both chose a fish dish and the dip for my wife was supposed to be dairy free. We believe the 2 plates were confused by the member of staff when served. Although she had only a taste, we were wary and it was left.The hotel was in beautiful grounds and a beautiful area for a holiday.
Negative section of review
Apart from the slight mishap with the one meal and the shower access, nothing
Positive section of review
Rooms are spacious and comfortable. Breakfasts and evening meals delicious. Very dog-friendly - sausage at breakfast and tennis balls/blanket/bed/bowl provided. Location is excellent - close to Lancaster, lovely countryside, plenty of walking and cycle routes. Friendly welcome from all the efficient team members.
Negative section of review
There was not anything we didn't like!
Positive section of review
Beautifully presented property with stunning grounds and clean and well decorated room. Lovely breakfast with a good level of choice. Excellent value for money
Negative section of review
n/a
Burnham on Sea, United Kingdom
Positive section of review
No breakfast included, new clean & fresh rm, WiFi was simple to connect, plenty of T stuff, a comfortable, & good night sleep. Owner were brilliant.
Negative section of review
Nothing.
Positive section of review
Staff service ,very high standards. Excellent breakfast
Negative section of review
Nothing.
Positive section of review
Location excellent, quiet lovely surroundings
Negative section of review
All was as expected
Chapel Saint Leonards, United Kingdom
Positive section of review
lovely and modern and plenty of space
Positive section of review
Good location for work
Negative section of review
Rooms not cleaned, towels not replaced, mould in bathroom, stains on ceiling, paint and plaster coming off walls. Lack of staff.
Positive section of review
Location
Negative section of review
Over priced and had to pay extra for Wi-Fi. Breakfast was rotten. It was cold and sausages not cooked properly and we became really unwell after eating there. Rooms weren’t great staff just walked in on occasion where we were trying to rest also other guests banging our door throughout the night. Toliet was blocked and bathroom was absolutely filthy. We had a small double bed for myself and teenage so we had no room to sleep and only 1 pillow between us. The smell of rooms and on the flooors as soon as u leave the lifts were horrendous. Definitely would not recommend this place to anyone
Positive section of review
Location
Negative section of review
Limited car parking . ( Which was pre-stated)The lift wasn’t working to get up to the 2nd floor. The room we had was very hot ( heating was on and the external temperature was around 22C) and there was a thick duvet on the bed. There was a limited response to our request to shut off the radiator after a restless night one. ( Eventually it was off by 3rd night) We had to ask for new towels as room service missed us on day 2 despite a note being left on the door.