1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The bed was super super comfortable! Shower hot and they left this lovely little kit of shower products, disposable toothbrush etc
Negative section of review
No black out blinds and there's a flashing monitor/alarm above the bed, was like being near a lighthouse every 30 seconds so if you are light sensitive bring an eye mask.
Positive section of review
Food is excellent Rooms adequate Didn't use the spa this time but normally very good Parking is good lovely clean hotel
Negative section of review
Rooms whilst okay are a little dated Prefer milk and water to be in the room rather than at the end of the corridor
Positive section of review
The location was very convenient. Lovely Thai restaurant at walking distance. Clean.
Negative section of review
I stayed overnight on a layover before taking an early Eurostar back to Paris after a work trip in the UK. I arrived just after 8 pm and left before 5 am the next day. I received a message in the afternoon informing me they were charging me 20£ from my pre-authorized deposit because a laundry bag had gone missing in the room. Despite telling them that I had not mistakenly or voluntarily taken their bag and asking them to recheck, they are maintaining the charge implying I could be the only one who had taken it. Evidently I am not a thieve and as a frequent traveler, this is the first time I encounter such an issue. Aside from the fact I cannot say much more to my defense, it seems is all too convenient to apply a charge under a claim that can not be proven. I have therefore disputing via Booking to resolve the matter but will certainly not stay there ever again! Aside from the above incident, rooms were noisy, stairs to the basement tiny and I had a water pipe making noise in the room between 3 and 4 in the morning.
Positive section of review
Friendly staff, great menu and breakfast, bus right outside easy to catch
Positive section of review
Great location. Brilliant apartment. Quiet. Super clean. Well equipped.
Negative section of review
Nothing it was perfect.
Wilmcote, United Kingdom
Positive section of review
Very clean .. all as advertised.. nice as warm .. Sarah is lovey ..
Positive section of review
Lovely host, very helpful also give me a lift to the train station.
Negative section of review
N/A
Newcastle upon Tyne, United Kingdom
Positive section of review
Ideal location for quayside. Parking a few bonus. Comfortable bed.
Negative section of review
Very dark and dated
Positive section of review
Comfort and location
Negative section of review
Locks need replacement No proper light in staircase
Positive section of review
Lovely view
Negative section of review
Site manager was unreasonable and rude aggressive I would stay here again but the site manager ruined it and I will not be returning