1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The service was exceptional and the receptionist went out of her way to help us with ordering a taxi for an event. The hotel facilities were pleasant and accommodating - we could easily work on our laptops in the main lounge area. Our room was pleasant enough and the bathroom had a great shower.
Negative section of review
We booked a canal view room thinking it would be quieter - but there was lots of noise and crashing from outside starting early in the morning. The pillows were old and flat so not as comfortable as it could have been.
Positive section of review
The cottage is in a perfect location. It is extremely well equipped (like being at home) beautifully laid out and just perfect for my fur babies with the secure garden. Sam and John are perfect hosts and messages were answered very quickly.
Negative section of review
There is nothing to not like
Brighton & Hove, United Kingdom
Positive section of review
The Grand is a fabulous hotel. The position is excellent. The staff are professional and friendly. The atmosphere in the hotel is excellent. There is a very good selection of food and drinks. I look forward to returning to The Grand.
Negative section of review
The only complaint is the dog owners in the hotel allowing their dogs on the furniture, especially in the eating areas.
Positive section of review
Very clean , close to where we wanted to be, very quiet , well appointed
Negative section of review
Sloping roof a little awkward by kitchen area.
Positive section of review
The property was roomy with lots of space
Negative section of review
The remote location. This property is difficult to find due to its remoteness
Positive section of review
The location and the staff.
Negative section of review
There are always minor problems, like a door handle or taps that are difficult to turn, and it can be noisy.
Grantown on Spey, United Kingdom
Positive section of review
Exceptional value for money
Negative section of review
The shower was difficult to regulate
Positive section of review
Convenient for airport
Negative section of review
Nothing
Positive section of review
Great place to stay.
Positive section of review
Nothing
Negative section of review
The Herotage Park taking £100 out of our account the following day after us paying on booking.com