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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel structure looks as though it has been lifted from an alpine reort - very dramatic. Staff were very attentive and welcoming. The bar menu offered sandwiches that turned out to be a huge meal consisting of six sandwich quarters, french fries and coleslaw. Very good too. The room was small but with a big, comfortable bed and a good sized bathroom that had plenty of space to store washbags etc. The walk in showere was excellent with a 'rainforest' showerhead and a hand held one. Towels were thick and absorbent. Toiletries available if you needed them. The tv was typically large and with a good number of channels. The room overall was spotlessly clean. The bar space was large with an atrium style high ceiling. Outside were lots of tables and chairs on the south side, in the sun. The car park around two sides of the hotel was very big. Breakfast was also enjoyable with a good range of hot and cold offerings and good value at £15. The waiting staff were very attentive.
Negative section of review
The water seems to be very hard and the English Breakfast tea bags in the room were a bit weird tasting and with a hard water scum in the mug. The tea served at the bar was perfectly ok, so maybe it was the pots of milk in the room? I hope it wasn't anything to do with how the mugs had been washed! Shame as we needed them first thing in the morning and we had to throw them away and wait for breakfast for a decent first drink of the day.
Positive section of review
Good for a short stay. A TV in every room . Pub across the road with good food, and excellent Indian restaurant 1.5 miles away. Easy access to the Broads and Norwich. Plenty of off street parking .
Negative section of review
Very creaky floorboards, especially in the kitchen, which became a bit annoying after a while. A good first impression inside but actually getting a little shabby in places, although all very clean. Wash basin in bedroom 1 slow to drain, needs some drain buster. Dishwasher needed more rinse aid and salt but there wasn't any. A cupboard or even a shelf for food packets/tins/bottles would be useful in the kitchen. All minor things which wouldn't stop me staying again.
Positive section of review
The location was great, everything close by or a short walk away. Apartment was great had everything we needed. Lot of steps to get to it, but ok for us.
Negative section of review
No parking was a real pain, it was either £15 a day over the road or parking half mile away up the road on a side street.
Positive section of review
Lovely view from our room, owner was very welcoming nice breakfast good guesthouse
Positive section of review
It was convenient to where we needed to be the staff were very friendly
Positive section of review
Breakfast very good. Staff friendly and helpful. Bed comfortable.
Negative section of review
Rather strangely left one towel each. I say towel, blankets more appropriate. Each one was five foot by three foot, thick and heavy. I don`t like ordinary bath towels, preferring to use just a hand towel, but had no choice. Not good for me or the environment.
Positive section of review
Absolutely nothing, appalling property not fit to be let out !!
Negative section of review
It was filthy and no hot water in the shower , even though the host and letting agents knew this prior to our stay !!
Positive section of review
For what I paid it was good value
Positive section of review
Nice and clean
Negative section of review
The parking is not free, 8 pounds per night.
Positive section of review
Good location
Negative section of review
Breakfast choices were poor for the cost of the property and all self service which was disappointing