1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was lovely and full of character. The bed was very comfortable and the layout of the room was great - much more space than other hotels in York i've stayed in. The location was brilliant - easy walking distance to the centre and lots of lovely shops and restaurants on the same street. There were lovely biscuits and a bar of chocolate which was nice.
Negative section of review
The parking - but that's not the hotel's fault because space here is such a premium. York is a nightmare to park in - leave extra time if you are new to the city because we always struggle to park.
Positive section of review
The food we had was lovely, the caravan was cosy, staff were friendly and helpful. Site is beautiful. Loved being around so many animals. Was exactly the trip we needed. Thank you.
Negative section of review
I was upset that two of the bars/restaurants are closed for half of the week. Especially when people live on site and it was the two places overlooking a lake! Would have liked to have been able to try them all. The pool could have done with being cleaner too
Positive section of review
super location, directly at the tube station. Supermarket few meters away and also Costa Coffee and Pret-a-manger
Negative section of review
Nothing. Maybe just more a comment. No water kettle and tea or coffee available on the room but at the reception. But no big deal due to the Costa Coffee right next door to the hotel.
Positive section of review
I had to complain about this property as it was rather disgusting. The management company did move me.
Negative section of review
This place is like a dirty and tired student flat. The photos do not show this. The walls were dirty including with food mess, there was a sticky grimy substance on the curtains. Crockery was dirty. Cutlery in the drawer had old food on it. I had trouble getting in also. I was sent the wrong instructions and number of the property. I asked to move as I did not want to stay here.
Positive section of review
It was very clean and a tidy, very good location and good value
Positive section of review
Comfortable hotel, well maintained and friendly staff.
Negative section of review
Nothing
Positive section of review
Handy location. Comfortable bed.
Negative section of review
Bedroom upstairs reached by a spiral staircase, bathroom downstairs. Warning needs to be given in advance.
Positive section of review
Handy location. Good breakfast
Negative section of review
Old and tired
Positive section of review
Good quality for the price
Negative section of review
Nothing 😄
Positive section of review
Free parking.