1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I really liked the option to have your own food in fridge etc and to have access to a shared kitchen. The location was excellent for me, close to train station and the centre of town. Staff were helpful, I was able to drop off my luggage early. Room was spacious, with lovely eco toiletries and a nice shower. Bed was comfy.
Positive section of review
It was such a fantastic hotel. On top of the water, there is no need to go so far an excotic places. Amazing view from the room, so quite and tranquilizer which all we need. Very good restaurant. Wonderful and helpful staff. Many thanks to Mike. I would definitely like to come back if I can in the future.
Negative section of review
They didn't clean the room on the second day. But it wasn't that much matter to me. We didn't need to ask.
Houghton le Spring, United Kingdom
Positive section of review
The room was a decent size for 2 people. Parking on site was good. The food from the restaurant was lovely and service there was excellent. Breakfast was cooked well and staff were friendly. A nice touch to have gluten free cereal available too.
Negative section of review
It was a little disappointing to only get 5 cooked items included in breakfast, unless we wanted to pay extra for more items. (Although continental was available) However, cooked items were lovely.
Positive section of review
Our room was lovely. Compact but ok. Staff were delightful and very helpful. Beer is such a surprise with the wide pebble beach at the end of narrow laneways.
Negative section of review
Nothing to complain about.
Positive section of review
I’ve never been before and I a absolutely loved how amazing it looked it was so mesmerising
Negative section of review
Nothing everything was amazing! Only the pillows were hard
Rudyard, United Kingdom
Positive section of review
Great location and stocks everything you need. Great hot tub and very quiet.
Positive section of review
Availability, cleanliness, space, comfortable bed linen, and quietness.
Negative section of review
Building entrance stairway is a bit grubby, although still clean.
Positive section of review
Location and friendly and helpful staff
Negative section of review
Room was a little tired and another group monopolised the snug room and clearly wanted to exclude anyone else from using that room. This was not the hotel's fault but was annoying.
Positive section of review
Everything was just very nice!
Stratford-upon-Avon, United Kingdom
Positive section of review
Great location
Negative section of review
Paid extra for a room with a balcony and over looked the police station so I wouldn’t bother