1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved our stay at The Groes Inn the Staff were exceptional and the food was brilliant, the views from our room was amazing, the location was ideal at night it was quiet very little road noise...😀
Negative section of review
Nothing....
Positive section of review
Fantastic location and great breakfast, and the staff at breakfast were lovely. The main attraction of the hotel for us is the location and that it is dog-friendly.
Negative section of review
The wi-fi didn't work at all for the entire stay - we have stayed before, and it has not been reliable previously (continually logging you out), but this time all of us had the issue of the loading page not redirecting and being unable to remedy it. It wasn't the end of the world, but not great for anyone who uses medical devices and may rely on access to wifi in case of any issues. One of the rooms (in the annex) only had a window backing on to a yard where people were loudly talking during the day, which did not feel like great value for money. That room also had no service, on top of the no wi-fi.
Positive section of review
Breakfast was plentiful but the quality of items was a bit lacking. The staff were excellent and very friendly and helpful.
Negative section of review
As above the breakfast quality was a shame, the choices were fine but the ingredients were not up to scratch.
Positive section of review
Cleanliness was just acceptable otherwise no other positive features-see next section
Negative section of review
This hotel claims to be family run with bar, restaurant and beer garden; in fact none of these facilities are at present available. We were met on arrival by the owner waiting for us in the parking area. He unlocked what seemed to be an empty building and explained that through lack of staff the kitchens were closed and unable to provide evening meals or cooked food at breakfast. There were no other staff present. After showing us round and taking payment for our stay the owner left and we did not see him again; there was no other staff and we seemed to be the only customers in the place the whole night. We visited a local restaurant that evening and returned to let ourselves in to the empty building. Breakfast was substandard with stale cereal, no fresh bread or toaster and no fresh coffee. Again no staff was present. This so-called “hotel” Is trading under false and dishonest pretences
Positive section of review
Central location, grandeur, space, friendliness, attention to detail, interest in us
Negative section of review
Shower Dated, aged shower glass Water damage Poor water pressure No bedside table one side
Positive section of review
No breakfast included but accommodation as expected. Not disappointed.
Negative section of review
We were given the wrong key code by agent. Once we got signal we were able to contact housekeeper who gave us correct code. All good eventually
Positive section of review
Excellent food ,both in the evening and at breakfast
Negative section of review
Traffic was a bit noisy.
Positive section of review
Clean and a warm welcome from the reception.
Negative section of review
Nothing.
Positive section of review
Room lovely and spacious.
Negative section of review
Continental breakfast. Even though could pay extra for a full english, felt like we were discouraged from doing it.
Positive section of review
Handy to airport
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