1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really enjoyed my stay, room was very comfortable. Loved the walk in shower and sofa in the room. Air con was very handy and I appreciated that. Location was excellent, 5 mins walk to so many places including the train station. Staff all friendly and attentive. Would stay again. I thought the breakfast was good, enough choice for me and didn't finish too early like some places do.
Negative section of review
I really would have preferred if the large television had access to Netflix as I wasn't able to cast from my phone or sign in via the website so couldn't watch any films on there. I enjoyed the breakfast but my family member thought it was lacking in choice....the beds were comfy but too many pillows and the duvet was a bit heavy for me. Once I removed the access pillows I slept better. Also the rooms were not replenished or cleaned automatically the next morning which was unusual. They did knock on the door in the late afternoon to ask if I wanted the room cleaned but I had settled in by then.
Positive section of review
Room was so much better than expected, we had a family room, too big for us to be honest. They lent us a cot for our baby. Everything was clean. Good location, it is not in the centre but close to the train station; York is not so big, so in 30 minutes walking you go everywhere you need. Staff was nice and helpful too. Breakfast was good, not excellent but good
Negative section of review
Can't complain much, as we were happy during our stay. Maybe, lift is a bit small and the second one was not working, but I'm sure they'll sort it out soon. I would add some hooks in the bathroom to hang the towels
Bowling, United Kingdom
Positive section of review
The room was amazing lovely comfortable bed and pillows views amazing the bath 🛀 was outstanding cute 🥰 loved the lounge room with coffee and tea and pancakes everything you would need loved it all staff lovely to x
Negative section of review
Nothing all good
Positive section of review
Room had everything we needed, breakfast was great, room very clean and well presented, host and staff were very polite, friendly and helpful.
Negative section of review
The only thing we would have liked is Mugs rather then Cup & Saucer. Perhaps hooks near door to hang outdoor coats. On a personal note the mattress was too hard for us. (But as I said that’s personal choice)
Positive section of review
Lovely well,presented flat with full amenities!
Negative section of review
Not a negative, but could do with a hook in bathroom for towels or a heated towel. Wasn’t sure if you could put damp towels on the radiator so didn’t!
Positive section of review
Unique experience in a castle
Negative section of review
Rooms probably need updating
Positive section of review
Modern clean great location
Negative section of review
Our room didn’t have a marina view
Positive section of review
Location, staff seemed nice
Negative section of review
Weird loud noises at night, poorly working faucet, shower with no door got the whole bathroom wet
West Bedfont, United Kingdom
Positive section of review
Nothing
Negative section of review
DIRTY Houses , worms inside, hair on floor , place outside is terrible
Positive section of review
Nothing
Negative section of review
It was cold , not at all fresh , more a place for young people not for to elderly . The bed in 1 first floor was terrible to sleep in . We booked 2 nights but left after 1 . It was so not fresh.