1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was excellent, right in the centre of Leeds close to shopping, bars & restaurants. Two minutes walk from the station if arriving by train. Lovely quiet room on 9th floor overlooking City Square had everything we needed for short stay. All the staff we met (reception and breakfast restaurant) were extremely polite, friendly and helpful. Nothing was too much trouble for them.
Negative section of review
Breakfast restaurant was very noisy, partly due to concrete floor and partly due to a large, very loud family group who had no consideration for other guests (which is of course totally outside the hotels control) Frosted glass bathroom door meant the bedroom was lit up if one of us used the loo during the night
Positive section of review
Fantastic location with stunning Water front views, staff exceptionally friendly and helpful, beds comfy and good food
Negative section of review
Breakfast could of been a buffet rather than menu
Positive section of review
Superb location, close to a cafe and hotel plus a stunning beach
Negative section of review
Not easy to find, a house name sign would help
Positive section of review
The staff reception Breakfast WiFi service Car parking
Negative section of review
Provision of swimming pool
Positive section of review
Perfect location right in the centre of town.
Positive section of review
Great location, excellent breskfast
Negative section of review
We felt the use of the pool was restricted by the times swimming lessons 14.30 to 18.30 seemed quite a long period and reduced the pool size and restricted the use to lane swimming and less relaxing for older members.
Positive section of review
Lovely clean hotel, friendly staff.
Negative section of review
Breakfast, not enough tables so had to queue, and food running out quickly, but saying that staff did their best.
Positive section of review
Great atmosphere staff lovely
Positive section of review
Convenient to airport