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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The owners and staff were lovely That said our room was severely in need of a update The views from the room were second to none !! But the decor the carpets and general overall condition was in my opinion only just acceptable for the price asked For a price of almost £300 for 2 nights I expected a higher quality finish
Positive section of review
Terrace and Piper were very friendly and approachable, they made us feel totally at home, the hotel was in a stunning location and was very clean, breakfast was amazing, we even felt overwhelmed at the choices available to us,the cooked breakfast was hot and very tasty, we will be rebooking for the future.
Negative section of review
The hot tap turned the wrong way. A small pice to pay for an amazing stay.
Positive section of review
Beautifully furnished to a high quality with fabulously comfy beds, great open plan kitchen/living area and private outside space. The cottage has everything you need and feels like a home away from home. Only a short walk to Sandsend beach and some lovely walks on the doorstep.
Positive section of review
Hotel location was great, room was clean and very good, breakfast wasn't as good as large hotel but very good and plentiful
Negative section of review
Bathroom a little crapped but adequate
Positive section of review
Beautiful building and gardens… and the latter is clearly where the effort goes. The staff were lovely.
Negative section of review
It’s incredibly dated. No air conditioning, rooms have a plug in fan. Lighting needs modernising. Bath drained poorly and bathroom door handle was broken. A very tired property that looks lovely on the outside but needs an overhaul. Car parking very limited when they have an event on.
Positive section of review
It was absolutely lovely,the dog's loved it, so relaxing and perfect scenery
Positive section of review
Great staff. Room not ready so I was upgraded & given a drink!
Negative section of review
Breakfast in room - cereal fine, cooked breakfast was cold.
Positive section of review
Very cosy home, very well equipped, thoughtful welcome pack.
Positive section of review
Was absolutely filthy
Negative section of review
Everything
Positive section of review
The room
Negative section of review
The terrace could have been cleaner. It had webs all over